System to log staff activity?
System to log staff activity?
Author
Discussion

warp9

Original Poster:

1,632 posts

228 months

Thursday 12th February 2015
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Hi. Do any of you run a simple staff logging system to track their activity? I'm thinking along the lines of when they log on in the morning, when they have smoking or other breaks, when in a meeting, lunch and finish for the day? It doesn't need to track work done on a client file.

Any suggestions?
Thanks

ITGuyUK80

1 posts

140 months

Monday 23rd March 2015
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Did you get anywhere with this?

singlecoil

35,836 posts

277 months

Monday 23rd March 2015
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Would you be relying on the staff themselves to enter the info onto whatever system you end up using? And if so, how often would you be expecting them yo update it?

Bullett

11,186 posts

215 months

Monday 23rd March 2015
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I work for a company that could sell you such a system. Cheap and simple it is not though.

Primarily designed to interoperate with other elements such as workforce planning which is traditionally a call centre type function where the data is easily available from the ACD. This installs a small client on the desktop which will track activity in as general or specifically as you want it to.
So it will log an event every time something happens log on, log off, open a browser, lock the PC etc.
That data can then be used in various ways most often to check users are adhering to the schedule allocated but also that they are following process. It can also be used for prompting actions, triggering events (sending a pause command to the call recorders for PCI).

Etc.


jammy_basturd

29,778 posts

243 months

Monday 23rd March 2015
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https://toggl.com/

Incredibly simple and effective.

andy_s

19,857 posts

290 months

Monday 23rd March 2015
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jammy_basturd

29,778 posts

243 months

Monday 23rd March 2015
quotequote all
andy_s said:
Is that 'Max' from Flight of the Navigator?

andy_s

19,857 posts

290 months

Monday 23rd March 2015
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HAL 9000 from 2001 a Space Odyssey smile

ringram

14,702 posts

279 months

Monday 23rd March 2015
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Smart card FTW IMO.

Swipe in and out of building, swipe into PC to login, swipe for access to various area's etc.

Basically a key tied to the person. Just put photo ID on it and wrap a process around it (Disciplinary for giving it to others etc)

And its self managing. Just print the reports off as and when.

You can also use it to track printer use etc, etc..

All that jazz

7,632 posts

177 months

Monday 23rd March 2015
quotequote all
I have an even simpler solution : hire the correct staff from the start then you won't have trust issues which you have to spend a small fortune on monitoring. idea