recording calls

[pneumothorax]

Hi all, looking for some advice please. I am presently setting up a Medical Service (one man GP visiting service) and need to organise a secure recorded line (patients will call on a dedicated mobile phone) to store patients initial contact (usually a brief medical triage) obviously needs to be secure and be held for I think 15 years. Any pointers gratefully received!

[Simpo Two]

GP home calls - just like in the old days of family doctors

[DSLiverpool]

Retell device - if they calling a mobile you need a smartphone recorder, if a desk phone it's a 157 adapter and lite software
Sites in my profile - other sources available ;-)

[pneumothorax]

thanks, looks good, the retell device would mean I can keep all calls on my lap top (very secure location) so I can always be in real control. Need to have a play with a device to see how it will work.

[Wing Commander]

Not sure if its exactly what you are after but on android you can get for free an app called ACR. It saves the phone call to a destination of your choice and I just have it save to my dropbox.

HTH

[eliot]

O/p free apps and dropbox are not secure methods of storing sensitive patient info.

[DSLiverpool]

I've said what's needed, it's what is used for that application - not many other options for a mobile with storage.

[pneumothorax]

thanks guys. as per initial advice. looks like retell device is where I am heading on this. looks simple and effective + secure.