PPM Scheduling Software

[dafydd2008]

Hi Guys,

We have multiple sites which have maintenance contracts assigned to them and pick up multiple service visits for items of kit such as HVAC, BMS, Boilers, CCTV, Intruder alarms etc and each has a different service intervals.
I was wondering if any one uses a scheduling app/software for this which is easy to use, graphical and ideally has a client log in platform to log any additional works, see status of open items and service visits etc?

Thanks in advance

Dafydd

[98elise]

Maximo or Infor EAM should do what you need.

I've run over 1000 sites on each with no issues.

[Doodlebug87]

I work as a Business Development Manager in IBM Software so happy to help, PM me if you need a hand - Maximo is decent and well supported by IBM

Edited by Doodlebug87 on Sunday 8th May 10:30

[dafydd2008]

Many thanks for these guys.
They both seem a little to complex for whats needed.
Do you guys know of anything a little easier and I suppose basic?
Cheers

Dafydd

[SystemParanoia]

maximo is a slow cumbersome pile of crap!
I spent 3 years fighting with it. At its worst it would take 20-30mins to log a simple job it was that slow.

I ended up automating my interactions with it using sikuli.

it still took between 10-30 mins to log the job, but i could sit spinning in my chair doing fk all instead of click wait click wait click wait zzzzzz

the managers were a joke too as they would endlessly spend their time manipulating the figures on there to lie their way into making clients believe that they had met the SLA's.

I did plan to write my own multithreaded frontend using python and selinium ( as i did not have access to the api to interact directly ), but decided that interserve did'nt deserve to have me doing free software development for them so i left.

overall, as a call centre chimp - maximo = crap!

Edited by SystemParanoia on Sunday 8th May 18:47

[98elise]

SystemParanoia said:

maximo is a slow cumbersome pile of crap!
I spent 3 years fighting with it. At its worst it would take 20-30mins to log a simple job it was that slow.

I ended up automating my interactions with it using sikuli.

it still took between 10-30 mins to log the job, but i could sit spinning in my chair doing fk all instead of click wait click wait click wait zzzzzz

the managers were a joke too as they would endlessly spend their time manipulating the figures on there to lie their way into making clients believe that they had met the SLA's.

I did plan to write my own multithreaded frontend using python and selinium ( as i did not have access to the api to interact directly ), but decided that interserve did'nt deserve to have me doing free software development for them so i left.

overall, as a call centre chimp - maximo = crap!

Edited by SystemParanoia on Sunday 8th May 18:47

Sounds badly implemented, and possibly just an issue with indexes. Either way its going to be your database that's slow, not Maximo.

I've adminsitered a Call Centre with Maximo taking 30k calls pcm, and generating a further 30k frequency based jobs pcm. No performance issues at all. That was covering 1000 sites across multiple clients with various interfaces to other systems.

Edited by 98elise on Monday 9th May 08:41

[98elise]

dafydd2008 said:

Many thanks for these guys.
They both seem a little to complex for whats needed.
Do you guys know of anything a little easier and I suppose basic?
Cheers

Dafydd

Sorry, I only really deal with those two.

[SystemParanoia]

98elise said:

Sounds badly implemented, and possibly just an issue with indexes. Either way its going to be your database that's slow, not Maximo.

I've adminsitered a Call Centre with Maximo taking 30k calls pcm, and generating a further 30k frequency based jobs pcm. No performance issues at all. That was covering 1000 sites across multiple clients with various interfaces to other systems.

Edited by 98elise on Monday 9th May 08:41

To be honest that wouldent surprise me with interserve. As a lowly grunt I couldent get any info on what was causing the slowdown or a breakdown of any symptoms.

Just a "shutup and get back in your box" .. ahh well. I have no love for it due to my experiences with it. Maybe the other one you mentioned is better

I do know they plan to migrate all their systems to the "cloud" in the near future.. probbably ec2 or something. Maybe it will improve then.

Edited by SystemParanoia on Monday 9th May 13:13

[andyb28]

Afternoon,

I don't have a product as such, but my company has provided many bespoke systems in the FM industry and one in particular in the area of PPM. My profile has my email address, you are welcome to get in touch for a chat to discuss what we might be able to do, or to help you with other offerings you may be looking at.

Andy

[Stupeo]

dafydd2008 said:

Hi Guys,

We have multiple sites which have maintenance contracts assigned to them and pick up multiple service visits for items of kit such as HVAC, BMS, Boilers, CCTV, Intruder alarms etc and each has a different service intervals.
I was wondering if any one uses a scheduling app/software for this which is easy to use, graphical and ideally has a client log in platform to log any additional works, see status of open items and service visits etc?

Thanks in advance

Dafydd

Did you ever find anything that met your requirements?

[andyb28]

Stupeo said:

dafydd2008 said:

Hi Guys,

We have multiple sites which have maintenance contracts assigned to them and pick up multiple service visits for items of kit such as HVAC, BMS, Boilers, CCTV, Intruder alarms etc and each has a different service intervals.
I was wondering if any one uses a scheduling app/software for this which is easy to use, graphical and ideally has a client log in platform to log any additional works, see status of open items and service visits etc?

Thanks in advance

Dafydd

Did you ever find anything that met your requirements?

Perhaps I should make the modules we have to do this in to a system. We have completed extensive work in the past on this area and whilst its bespoke I very much doubt this differs all that much from one FM company to another.

Happy to talk about this with any potential sponsors / users if it is of interest.