Rants at suppliers

[Frimley111R]

What's the most/best you have ranted at a supplier for fking up big time? I have a supplier who basically gets abused over email daily for their utter, mind fkingly brain numbing incompetence. Please tell me I am not the only one to suffer such epic fkwittery...

[Mortgage_tom]

Frimley111R said:

What's the most/best you have ranted at a supplier for fking up big time? I have a supplier who basically gets abused over email daily for their utter, mind fkingly brain numbing incompetence. Please tell me I am not the only one to suffer such epic fkwittery...

Your not, it was pretty much part of my daily routine in my previous career. Unfortunately the bigger the supplier the worse they seam to be...

One supplier I previously worked with who is part of Stanley Black & Decker, the courier they used went out of business and they had absolutely no back up plan at all. Some how it took them over a month to be able to ship anything again. The result was lots of unhappy end users and cancelled order.

Another supplier used to send price lists out every year with the wrong prices on them, which would result is arguments every time we got invoiced! Their product range wasn't even that big and they couldn't get it right ever.

Another's order taking system was to print the purchase order we had emailed them, then get their admin to type it into their system, then print off the response and then try to fax it back to us.....every response was full of mistakes with lines missing.

Those that have been in business a long time get away with "mind fkingly brain numbing incompetence", because sadly the cost of entry to compete with them would be to high for a start up competitor.

Edited by Mortgage_tom on Friday 15th December 10:14

[VEX]

The exclusive Sonos distributor is f’ing useless.

On line ordering confirms order and payment, but it get manually processed at their end and if that doesn’t happen then it doesn’t ship! Despite it confirming everything at my end.

I have to call 3 or 4 times to make sure someone tracks it through and pushes it out the door.

If I am out on site and I need to order kit, I can call it in, but then they insist on emailing a payment link which I then have to log into to pay. Complete waste of time, when you can just take details over the phone!

I hoped it would get better when they got bought, no chance, they actually got worse!!!