Fragile Couriers?
Author
Discussion

VEIGHT

Original Poster:

2,379 posts

258 months

Wednesday 21st February 2018
quotequote all
Anyone know of a national courier that has a fragile option?

We have some boxes that despite enough packaging round it to make amazon look environmentally friendly, they keep arriving damaged.

I know DPD / APC have security options but that doesn't help either.


schmunk

4,399 posts

155 months

Wednesday 21st February 2018
quotequote all
Sorry, not helpful, but this was my immediate thought...


dmsims

7,461 posts

297 months

Wednesday 21st February 2018
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Where are you ?

Nickyboy

6,825 posts

264 months

Wednesday 21st February 2018
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Unlikely, everyone use automatic sorters nowadays so you can write whatever you want on it regarding handling but machines can't read. If they're arriving damaged there must be an issue with the way they are packaged. What are the contents out of interest?

NovaPower

49 posts

104 months

Thursday 22nd February 2018
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I the Spring / Summer I send fragile items on a daily basis. Unfortunately there is no 'fragile option' - you just have to pack as well as possible, hope for the best and accept that a small percentage of parcels will get broken in transit. I read somewhere that a package will go through 14 pairs of hands during transit, plus sorters, conveyors etc.

That said, my hierarchy form best to worst:

UPS
DPD / Interlink
Hermes
Royal Mail / ParcelForce

You haven't mentioned what size parcel you are sending, but I found that a double wall box with quality bubblewrap / sealed air and sent with UPS to be the safest.

e30m3Mark

17,653 posts

203 months

Thursday 22nd February 2018
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AVOID YODEL.

DO NOT USE YODEL.

Honestly, just don't.

raddog

80 posts

117 months

Thursday 22nd February 2018
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We use UPS every time for very fragile things although they're not perfect. The back of their vans are racked out so less chance of the 50" TV or cement mixer falling on your box.

Failing that a micro palllet with one of the pallet networks is usually around £35 on an economy service, depends on what your main product is I guess.

VEIGHT

Original Poster:

2,379 posts

258 months

Thursday 22nd February 2018
quotequote all
Some good info - thank you.

I'm based in Essex and it's a wooden display unit for retail. Around 20 kilos and 1m high x 40cm x 40cm.

We currently have triple walled boxes, the product in foam 'inserts', bubble wrap then wooden panels sides, top and bottom.

We can drop them from waist height and they are intact so god knows what they do with it.

I might try UPS as the van racking sounds helpful.

Phil Dicky

7,194 posts

293 months

Thursday 22nd February 2018
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I used to use Parcel Force when I sold a lot of glass and crystal...had very few problems as longs the box was marked fragile.

hotchy

4,830 posts

156 months

Thursday 22nd February 2018
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Cant remember who delivered but you can get fragile seedling plants delivered online and the muds not even out the tubs upon arrival. Have a gander on there websites to see if they say who delivers for them? Always impresses me those we things turning up perfect.

Camelot1971

2,859 posts

196 months

Friday 23rd February 2018
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A vote here for UPS - they have been excellent when shipping guitars.