Changing accountants
Changing accountants
Author
Discussion

98elise

Original Poster:

32,732 posts

191 months

Saturday 28th July 2018
quotequote all
I'm a contractor and use SJD. Their services has become dire of late. I would say boarder line incompetent. They send me emails and bills (sometimes taking money from me) which are meant for other customers.

It's now time to move on as I'm paying top money for a shoddy service.

When is it best to move accountants? Should it be done after my next company accounts are done or is it fine to do it mid-year? If I do it mid-year is another accountant likely to was a full years fees for the next company accounts?


Eric Mc

125,770 posts

295 months

Saturday 28th July 2018
quotequote all
What does the accountant do for you during your business year?

If they only prepare annual accounts for your company, once the most recent year end accounts are completed that is often a good time to switch if that is what you are planning to do.

98elise

Original Poster:

32,732 posts

191 months

Saturday 28th July 2018
quotequote all
They do my VAT, pay slips, PAYE, self assessment etc.

Eric Mc

125,770 posts

295 months

Saturday 28th July 2018
quotequote all
98elise said:
They do my VAT, pay slips, PAYE, self assessment etc.
So, the whole service.

What is your company year end?

sparks85

338 posts

205 months

Sunday 29th July 2018
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I too am with SJD.

Their performance has nosedived in the past two years, mistakes in my annual accounts, email ping pong to get the most basic of answers, emails not responded to in business hours etc.

Curious to know what aspect you are suffering with and following this topic as interested to hear how easy it is to move.

98elise

Original Poster:

32,732 posts

191 months

Sunday 29th July 2018
quotequote all
sparks85 said:
I too am with SJD.

Their performance has nosedived in the past two years, mistakes in my annual accounts, email ping pong to get the most basic of answers, emails not responded to in business hours etc.

Curious to know what aspect you are suffering with and following this topic as interested to hear how easy it is to move.
Issues I've had...

Send someone else's books/accounts to approve
Emails sent to me warning me to stop taking dividends monthly (I don't)
Their calculations for PAYE don't match HMRC bills, so I''ve ended up paying extra bills which SJD just shrug off.
Poor responding to emails
Issues taking months to resolve with no updates until I chase.
Incorrect extra bill for submitting my selection assessment late (I didn't).
Just got a bill for filling in the property page on my Self Assessment, which has never been extra before (the straw that broke the camel's back)

I need to trust my accountant to be professional and to make sure my dealings with HMRC are above board and legitimate. At the moment I don't trust them to get the basics right.

red_slr

20,852 posts

219 months

Sunday 29th July 2018
quotequote all
Are you just one person? VAT and PAYE are easy and DIY imho.

Are you doing anything else complex? Co car or directors loans? Do you use any kind of s/w?

98elise

Original Poster:

32,732 posts

191 months

Sunday 29th July 2018
quotequote all
red_slr said:
Are you just one person? VAT and PAYE are easy and DIY imho.

Are you doing anything else complex? Co car or directors loans? Do you use any kind of s/w?
I pay a bookkeeper a small amount to do the paperwork. I do have a director's loan. I don't use any software.

I want to keep things simple and legitimate so am happy to pay an accountant, if only for the peace of mind alone.

red_slr

20,852 posts

219 months

Sunday 29th July 2018
quotequote all
I would do your PAYE and VAT yourself.

Pay an accountant to do your year end.

HTH!

Eric Mc

125,770 posts

295 months

Sunday 29th July 2018
quotequote all
You haven't answered about the year end yet. The handover can be a bit awkward if your company year end is not close to or the same as your personal income tax year.

In April the whole VAT system is change to a digital only submission system. If you do intend to complete your own VAT returns, you will need to ensure you have the correct software up and running by then.

98elise

Original Poster:

32,732 posts

191 months

Sunday 29th July 2018
quotequote all
Eric Mc said:
You haven't answered about the year end yet. The handover can be a bit awkward if your company year end is not close to or the same as your personal income tax year.

In April the whole VAT system is change to a digital only submission system. If you do intend to complete your own VAT returns, you will need to ensure you have the correct software up and running by then.
Apologies, the year end is January.

I want to transfer to a local accountant, someone I can meet and discuss my whole financial situation rather then just focus on the Ltd company in isolation.


jammy-git

29,778 posts

242 months

Sunday 29th July 2018
quotequote all
Just to jump on this, does anyone have any experience of The Wow Company? They specialise in accountancy for digital services.

Countdown

49,519 posts

226 months

Sunday 29th July 2018
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red_slr said:
I would do your PAYE and VAT yourself.

Pay an accountant to do your year end.

HTH!
Re: the DIY approach to PAYE and VAT, i think it depends to a large degree on the size and complexity of the OP's business. he would need to take into account factors such as

- number of employees
- turnover
- number of customers, volume of transactions,

Like a lot of jobs, with a bit of time and effort it IS possible to DIY, especially if it's a One man band type of business. However sometimes it makes more sense to employ a professional.

ETA if a person can do PAYE and VAT there's no reason why they couldn't do a self assessment return. Again, it depends on how complex their arrangements are.

bob-in-toon

423 posts

235 months

Monday 30th July 2018
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Where abouts in the country are you?

bga

8,134 posts

281 months

Monday 30th July 2018
quotequote all
jammy-git said:
Just to jump on this, does anyone have any experience of The Wow Company? They specialise in accountancy for digital services.
I've got no experience of Wow but from prior experiences would be careful with any practice that claims to focus on both SMEs and industry sectors. I got through a fair share of them as we grew our business and while they could do the simple stuff well, at the slightest hint of complexity (e.g. EMI scheme for staff share options) then things went rapidly south.

I'm sure there are practices that can and will scale with you but I would focus on damn good accountants first and then look at shiny website and or industry specialisation.

jammy-git

29,778 posts

242 months

Monday 30th July 2018
quotequote all
bga said:
jammy-git said:
Just to jump on this, does anyone have any experience of The Wow Company? They specialise in accountancy for digital services.
I've got no experience of Wow but from prior experiences would be careful with any practice that claims to focus on both SMEs and industry sectors. I got through a fair share of them as we grew our business and while they could do the simple stuff well, at the slightest hint of complexity (e.g. EMI scheme for staff share options) then things went rapidly south.

I'm sure there are practices that can and will scale with you but I would focus on damn good accountants first and then look at shiny website and or industry specialisation.
I completely agree. However I found out yesterday that the co-founder of Wow also works with Xero as Head of Accounting on an advisory basis. Gives me a little more confidence that at least he knows his stuff with SMEs. Plus they put out a benchmarch report for the digital services sector every year which is incredibly informative (it was this report that landed in my inbox that made me seek them out in the first place).

Countdown

49,519 posts

226 months

Monday 30th July 2018
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zubzob said:
The M.D. won’t be doing your books though. His job is mostly sales. The actual ongoing work may be completed by a trainee with no qualifications, then signed off by a slightly more experienced trainee with no qualifications.
It’s the Director who signs off (their own) company accounts, not the Accountant.

98elise

Original Poster:

32,732 posts

191 months

Monday 30th July 2018
quotequote all
bob-in-toon said:
Where abouts in the country are you?
Kent, Medway area.

98elise

Original Poster:

32,732 posts

191 months

Monday 30th July 2018
quotequote all
zubzob said:
+1 that VAT and PAYE is very easy to DIY.

But if ltd accounts are involved, I'd get the new accountant to do them year 1 to ensure smooth transition, or at least get them to check your work first time.



Edited by zubzob on Monday 30th July 13:43
I would rather get an accountant to do it all, if anything I want them more involved. I don't just have income from my Ltd co, so I want advice based on my entire income.

I also expect to retire in the next few years, and possibly be moving abroad. At the same time I'll be selling investment property. My finances could get very complicated, so I need to make sure everything is square with HMRC.

Michaelbailey

651 posts

136 months

Monday 30th July 2018
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As an accountant we find that dealing with every aspect of the company makes things a whole lot smoother. Instead of asking for you to provide the information or as you say constantly emailing back and forth having all the information in house is much more efficient. Also as accountants we can make sure everything is getting done correctly as the tax system is forever evolving and keeping up with all of that can be quite the task as an individual. With regards to moving accountants I would say the only real concern would be giving ample time to get the exchange done before any submission dates to get 64-8's, professional clearance, money laundering checks can all done.