Invited to eBay HQ - what to expect.

[DSLiverpool]

So my client was the top seller in his category over Xmas and eBay have reached out to them and invited him down to discuss “opportunities”.
He’s asked me to go with him and despite 8 hours driving I’m quite intrigued to be going.
Anyone give me a heads up on what to expect? I’m expecting a cross between Nania and Willy Wonkas factory.

[Deep Thought]

anonymous said:

[redacted]

[Deep Thought]

DSLiverpool said:

So my client was the top seller in his category over Xmas and eBay have reached out to them and invited him down to discuss “opportunities”.
He’s asked me to go with him and despite 8 hours driving I’m quite intrigued to be going.
Anyone give me a heads up on what to expect? I’m expecting a cross between Nania and Willy Wonkas factory.

Cant offer any insight but would love to hear what its like when you've been.

[Mikebentley]

Post the full address on here so we can bombard them with real post.

[CoolHands]

Make sure you find out what went down at babz media

[essayer]

He’ll get there then they’ll say he’s not what they wanted and they’ll charge him the return train fare

[DSLiverpool]

Mikebentley said:

Post the full address on here so we can bombard them with real post.

Pop “eBay Richmond” into Google that’s the address, I hope they have a car park!

[DSLiverpool]

essayer said:

He’ll get there then they’ll say he’s not what they wanted and they’ll charge him the return train fare

They will raise a case of item not as described I’m sure.
I will try and shoe horn Babz in but my clients products were never sold by Babz.

[interstellar]

Deep Thought said:

anonymous said:

[redacted]

My shoulders are going !! Classic!

[russy01]

Don’t get too excited about it. I work closely with them as the biggest retailer in our category.

Give me a bell over the weekend and I’ll give you a heads up 👍🏻

[48k]

I've been to their place in Richmond a few times for meetings with the Global Shipping Team. Pretty much what you'd expect for a modern US-based company - hot desking, break out areas, meeting rooms etc. Not that exciting.
Nice to retire to the pub round the corner afterwards which has a beer garden that floods when the tide comes in.

[DSLiverpool]

russy01 said:

Don’t get too excited about it. I work closely with them as the biggest retailer in our category.

Give me a bell over the weekend and I’ll give you a heads up ????

Ta Russ I`ll do that

[DSLiverpool]

48k said:

I've been to their place in Richmond a few times for meetings with the Global Shipping Team. Pretty much what you'd expect for a modern US-based company - hot desking, break out areas, meeting rooms etc. Not that exciting.
Nice to retire to the pub round the corner afterwards which has a beer garden that floods when the tide comes in.

Its Friday, its a long day with a client so I think it will be in / out and up the M40 no pubs this time.

[C Lee Farquar]

Deep Thought said:

anonymous said:

[redacted]

[jammy-git]

If it's anything like Etsy's or PayPal's offices in New York, large hot-desking areas full of Herman Miller chairs, plenty of employees bringing in pot plants, decorated small 'quiet' offices, fully stocked kitchens and free fruit.

[48k]

jammy-git said:

If it's anything like Etsy's or PayPal's offices in New York, large hot-desking areas full of Herman Miller chairs, plenty of employees bringing in pot plants, decorated small 'quiet' offices, fully stocked kitchens and free fruit.

That's pretty much exactly what it's like.
Lots of bright primary colours too.

[cheekymeerkat]

Had similar encounters with them.
There will hopefully be something in it for your client, what can eBay give them? Your clients logo in the search results for example? Certainly good to build relationships. Or they may just want to use your client as a PR piece like that bra company.

From my experience, the opportunities MAY just be eBay wanting your client to commit to Daily Deals, promos, brand drives etc. Their product and category team sole focus is for you to give all your margin away so GMV looks great and the bosses are happy.

They wanted me at 20% off, that's my margin, they just didn't get it but I think it hurt my relationship with eBay because they're no longer in touch with me

[DSLiverpool]

Great info cheers, I’ll be discussing how he does double on Amazon at 10% more sell out.
eBay promoted tool worked well achieving 20/1 ROAS and its only spend when you sell.

[anonymous-user]

cheekymeerkat said:

Had similar encounters with them.
There will hopefully be something in it for your client, what can eBay give them? Your clients logo in the search results for example? Certainly good to build relationships. Or they may just want to use your client as a PR piece like that bra company.

From my experience, the opportunities MAY just be eBay wanting your client to commit to Daily Deals, promos, brand drives etc. Their product and category team sole focus is for you to give all your margin away so GMV looks great and the bosses are happy.

They wanted me at 20% off, that's my margin, they just didn't get it but I think it hurt my relationship with eBay because they're no longer in touch with me

They're only in it for their own bottom line, which is a fact rather than criticism. Not Ebay, granted, however we're sometimes invited down to Google after spending best part of £5m with them on Adwords over the last couple of years. Not the biggest budget you'll ever see, but not peanuts, either. The one consistent thing we've had whenever Google have engaged with us, which is 3 or 4 different projects now, it tends to be very good at spending money and very poor at understanding the customer we're looking to attract. Each time we get the same blank looks when we explain the project was good at generating enquiries, but they were rubbish. They shrug their shoulders and say "but look at the CPA!". Well great, I got 100 leads that my call team have to wade through at a loss, when I could have just not bothered!

Offices are as you would expect, 'cool', grand in scale, almost as if they're able to print their own money as utterly dominant monopolies in their marketplace. Next to Google's King Cross offices is a big hole in the ground, about 3 or 4 times bigger in footprint than their current office. In 3 years, that'll be their new one. On the face of it, Google is great for the consumer, except the distinct lack of competition means for many businesses, it's Google's way (and price) or the highway.

Good on them for having a great model and succeeding, though.

[Anthony Micallef]

DSLiverpool said:

Great info cheers, I’ll be discussing how he does double on Amazon at 10% more sell out.
eBay promoted tool worked well achieving 20/1 ROAS and its only spend when you sell.

What’s your view on selling private label goods on Amazon? Is it something that can be successful?