Commercial Waste collection companies?

[ATV]

Hi does anyone have any recommended companies they deal with for commercial waste collection. We have a 660 litre bin needs collecting every fortnight, general waste.

We also need a bin that has a padlock provision on the outside as we've had problems with flytippers in the past and we get charged for excess waste.

Based in Yorkshire. Thanks

[Jazoli]

I/We use Biffa and have had nothing but good service from them for 12 x 660 bins 3 times a week.

[AndyC_123]

Jazoli said:

I/We use Biffa and have had nothing but good service from them for 12 x 660 bins 3 times a week.

Christ, how much does that cost?

[quinny100]

Have you tried your local authority? Ours is cheaper and more flexible than the big private players.

[rustyuk]

My Mrs pays £600 a year to the local council for hers.

[loafer123]

Jazoli said:

I/We use Biffa and have had nothing but good service from them for 12 x 660 bins 3 times a week.

To Biffa’s credit, we needed to sort a regular commercial collection in East Sussex during the first lockdown and arranged it with them, then realised a local firm we knew could also do it, and they said “fair enough, good to help the small businesses”.

I thought that was a nice touch.

[Jazoli]

AndyC_123 said:

Jazoli said:

I/We use Biffa and have had nothing but good service from them for 12 x 660 bins 3 times a week.

Christ, how much does that cost?

Not as much as you would think, we turn over several million a year and generate a fair bit of waste due to the nature of the business, its around £30k/yr

OP try your local authority, it might be cheaper than you realise.

[matc]

Just arranged ours through the local council - was a fair bit cheaper than I was quoted by some of the bigger names. First collection on Monday, so hoping I made the right choice!!

[Muzzer79]

Biffa or Veolia

[Jockman]

Oh the joys of signing a waste removal contract. Good luck.

[Ham_and_Jam]

Jockman said:

Oh the joys of signing a waste removal contract. Good luck.

Exactly.

Best advice I could give for anyone signing a waste control contract is read the cancellation / termination section very, very carefully.

[Beetnik]

Try your Local Authority first. Likely to be a reasonable rate, with reasonable increases and a reasonable termination clause.

Or try BIFFA, Veolia etc. Likely to be a bit cheaper than the LA in year one, but with some eye-watering price increases built in, a three year minimum term and renews for another three years at the end of that term if you don't give notice (in accordance with the complicated terms in paragraph Xty.X.xx of the contract which you've now misplaced).

Don't ask me how I know...

[Ham_and_Jam]

Beetnik said:

Try your Local Authority first. Likely to be a reasonable rate, with reasonable increases and a reasonable termination clause.

Or try BIFFA, Veolia etc. Likely to be a bit cheaper than the LA in year one, but with some eye-watering price increases built in, a three year minimum term and renews for another three years at the end of that term if you don't give notice (in accordance with the complicated terms in paragraph Xty.X.xx of the contract which you've now misplaced).

Don't ask me how I know...

Completely agree with this.

We went from Biffa after a long protracted move to our LA.

The LA provides a Better service, cheaper with easy to read contracts not designed to prevent you leaving.

[22]

LA if you can, sadly not offered here.

Grundon left our bin full & on its side outside a neighbouring business and denied this happened - we even had the driver on CCTV.

Moved to BIFFA who repeatedly missed collections and no credits unless you chase relentlessly. They often claim the bin is overweight so charge extra - once during a period we were shut and no rubbish at all. On one occasion their GPS system showed our bin was supposedly collected 340 yards from where it lives.
Another time I saw the lorry parked up at the entrance to the industrial estate one morning with hazard lights on. Later reported as no access.

I stopped paying and didn't back down. A scabby review on trustpilot and Google and it seemed to go away in the end.

We have another site with a skip and it's worth someone taking the rubbish once a week just to minimise the drama - even though it costs much more.

[Mr Overheads]

Tip for Waste Contracts - it's very common to see 12+3 contracts. i.e. salesman calls it a 12mth contract and will tell you if asked it has a 90 day termination. But the 90 days starts on day 365 so really it's a 15month contract. This ensures it crosses the early April period, which is when they all do their price rises which the contract terms normally entitle them to. So you then pick up the phone to negotiate them back down and at that point they upsell you a new 15month contract at better rates than the price rise and you end up locked in a perpetual cycle.

[Mr Overheads]

Coincidentally my colleague has just dissected a waste contract....loads of good tips in here:
https://auditel.co.uk/2021/is-the-contract-you-hav...

[ATV]

OP here, thanks everyone for the replies, I contacted my local authority and though they weren't the cheapest, the minimum contract term was 1 year with 3 months notice and I've heard they have a good rep.

Thanks everyone for the advice

[Beetnik]

Good choice!