Best way to hire a receptionist/administrator
Best way to hire a receptionist/administrator
Author
Discussion

MaxFromage

Original Poster:

2,648 posts

161 months

Monday 10th February 2025
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We usually use recruitment consultants to hire our accountants, but we haven't needed to hire a receptionist/administrator for nearly 20 years. And even then we didn't have to advertise for the job.

What have people found is the best way to look/advertise for this type of role? There won't be anything specific/specialist about it.

Thanks.

Evanivitch

26,394 posts

152 months

Monday 10th February 2025
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We had a few issues with trying to employ admins. I don't know if it was personality issues or we expected too much (technical business) but first couple didn't last long.

If you need someone that has a vague knowledge of accountants then be clear about that and see if you can get someone from the industry already.

rallye101

2,517 posts

227 months

Monday 10th February 2025
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Where you based? I can reccomend a company if in the right location...

Countdown

49,519 posts

226 months

Monday 10th February 2025
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Job centre?

MaxFromage

Original Poster:

2,648 posts

161 months

Monday 10th February 2025
quotequote all
rallye101 said:
Where you based? I can reccomend a company if in the right location...
West Mids.

MustangGT

13,838 posts

310 months

Tuesday 11th February 2025
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We use Indeed for administrative type roles. As Evanivitch has said the advert needs to be clear in the role requirements.

vaud

59,608 posts

185 months

Tuesday 11th February 2025
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You could try LinkedIn as it will let you target a region and there will be role profiles that you could borrow and tweak to your role.

MaxFromage

Original Poster:

2,648 posts

161 months

Tuesday 11th February 2025
quotequote all
Thanks for the replies so far.

MustangGT said:
We use Indeed for administrative type roles. As Evanivitch has said the advert needs to be clear in the role requirements.
We know how hard recruitment is, so we'll be flexible on the role, with core requirements a priority.

AB

20,509 posts

225 months

Tuesday 11th February 2025
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LinkedIn is where I advertised. We hit very lucky and she's been with us nearly 10 years, now as Ops Manager. She was a teacher beforehand.

Jockman

18,414 posts

190 months

Tuesday 11th February 2025
quotequote all
AB said:
LinkedIn is where I advertised. We hit very lucky and she's been with us nearly 10 years, now as Ops Manager. She was a teacher beforehand.
Good Idea. Also Indeed.

Internal Promotion? Internal Recommendation of 3rd party?

Muzzer79

13,133 posts

217 months

Tuesday 11th February 2025
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We got someone through LinkedIn although also had options from a recruiter.

May seem obvious but definitely suggest hiring based on attitude and aptitude rather than industry experience. Ours came from a completely different sector, but she's resourceful, keen and solves problems - spot on.

vaud

59,608 posts

185 months

Tuesday 11th February 2025
quotequote all
Muzzer79 said:
May seem obvious but definitely suggest hiring based on attitude and aptitude rather than industry experience.
I agree. Aptitude, attitude and a willingness to learn, self teach and be proactive to improve things (even small things like filing, processes, etc)...