IG index
Author
Discussion

HowMuchLonger

Original Poster:

3,041 posts

224 months

Wednesday 11th June 2008
quotequote all
When trying to open a realtime chart in IGindex my browser crashes then closes. It happens with both firefox and explorer. Any ideas?

shadowninja

80,147 posts

313 months

Wednesday 11th June 2008
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Give them a call. Their customer services is good.

MitchT

17,158 posts

240 months

Wednesday 11th June 2008
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Yeah, they're really good. When I opened an account with them their dealing screen was always crashing the Safari browser on my Mac. I sent them an e-mail and they replied with step-by-step instructions complimented by screen-shots which enabled me to fix the problem. It turned out there was one setting deep within the Java preferences that was wrong - I'd never have thought to look there.

HowMuchLonger

Original Poster:

3,041 posts

224 months

Wednesday 11th June 2008
quotequote all
They were very helpful.
Reinstalled java was all that it required.