Phone systems
Author
Discussion

gemster

Original Poster:

35 posts

228 months

Monday 27th October 2008
quotequote all
Does anyone have any recommendations for a small business phone system and if possible a rough indication of cost, 2lines with 4 extensions and a separate fax line

Have spoken to a couple of companies how have recommend a new digital voip systems have had one quote so far which seem a bit high at £2500


plasticpig

12,932 posts

256 months

Monday 27th October 2008
quotequote all
Try talking to swyx resseler. This is a software solution that runs on a PC. Their website is www.swyx.com

jamoor

14,506 posts

246 months

Tuesday 28th October 2008
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Doesn't VOIP rely entirely on your internet connection, if that goes down as it were, doesn't it take your phones with it?

CHIEF

2,270 posts

313 months

Tuesday 28th October 2008
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I would imagine so yes.

Plotloss

67,280 posts

301 months

Tuesday 28th October 2008
quotequote all
jamoor said:
Doesn't VOIP rely entirely on your internet connection, if that goes down as it were, doesn't it take your phones with it?
No.

Asterisk/Trixbox can switch calls both inbound and outbound over VOIP or PSTN and it can monitor the availability of a VOIP connections and switch calls accordingly.

jamoor

14,506 posts

246 months

Tuesday 28th October 2008
quotequote all
Plotloss said:
jamoor said:
Doesn't VOIP rely entirely on your internet connection, if that goes down as it were, doesn't it take your phones with it?
No.

Asterisk/Trixbox can switch calls both inbound and outbound over VOIP or PSTN and it can monitor the availability of a VOIP connections and switch calls accordingly.
Is PSTN regular telephone?

If so doesn't that defeat the point of having VOIP??

We use ISDN lines at present, ideally I want to do away with ISDN to save line rental charges. Is that possible with VOIP?

Plotloss

67,280 posts

301 months

Tuesday 28th October 2008
quotequote all
Not in the slightest, you asked whether having a VOIP PBX means your phones going down if you lose web connection, the answer is it doesnt have to.

You could add it to an ISDN setup, keep one ISDN line as a backup and VOIP the rest.

Edited by Plotloss on Tuesday 28th October 00:35

nekrum

588 posts

308 months

Tuesday 28th October 2008
quotequote all
Check out http://www.3cx.com/phone-system/..

Know a few poeple that use it and it's free. Can use broadband based SIP lines or traditional ISDN / PSTN..

Greenie

1,851 posts

272 months

Tuesday 28th October 2008
quotequote all
gemster said:
Does anyone have any recommendations for a small business phone system and if possible a rough indication of cost, 2lines with 4 extensions and a separate fax line

Have spoken to a couple of companies how have recommend a new digital voip systems have had one quote so far which seem a bit high at £2500
I'm looking at the exact same: 2 lines, 4 phones, fax and internet connection so interested in the replies. Been quoted £2500 as well for Aastra system. Also been looking at BT's featureline as a cheaper option but it is difficult to get a straight answer from BT about what it can and can't do.

anonymous-user

85 months

Tuesday 28th October 2008
quotequote all
Rules say no business on here but we could do this no problem for less, Panasonic do some nice systems. TDA15 RRP £799. Phones about £60 a pop. ISDN 4 channels and 12 extensions.

gemster

Original Poster:

35 posts

228 months

Tuesday 28th October 2008
quotequote all
Thanks for all the replys

Dave is that a standard analogue system you indicated, or a digital system
We are not looking for anything fancy just a good reliable system but some thing that we are not going to need to change in a couple of years

Could you PM me some more details

Thanks

roadsweeper

3,790 posts

305 months

Tuesday 28th October 2008
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PHer Jubal has an excellent solution in this space that combines many of the benefits of VoIP with PSTN reliability and voice quality.

anonymous-user

85 months

Tuesday 28th October 2008
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KXTDA are digital and analogue(both trunk and extensions). So you can have ISDN or PSTN lines in and use digital key phones or any standard BT phone for extensions.

insurance_jon

4,099 posts

277 months

Friday 28th November 2008
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I've got a system sat here it's branded digital. 6 line expansion 10 extentions make me an offer and it's yours or anyones for that matter

AAT1981

380 posts

222 months

Friday 28th November 2008
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Depending on where you are in the country we can install Centrex Lines, these are connected to a phone system at network level so you can internal transfer and place calls on hold. No mainteneance required (no contracts for this)

The Centrex Lines are £15 per month, comparable to ISDN30 and Analogue charges, but with no system charges.

Anyone who wants a system or more info on Centrex/Featureline give me a call on 07943 241241

Ash 996 GT2

3,836 posts

272 months

Sunday 30th November 2008
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VoIP is a way of transpoting voice over Ethernet and WAN links, eg, desk to desk, site to site over fixed links.

Do not get fooled by it, it does NOT save money.

Do not run telephony over broadband connections, I don't care what anyone says, it will fail eventually and when it does work is ropey at best, you will not get toll quality over DSL.

You need, at a guess, 2 x ISDN2e lines, this will give you 4 x lines. One of these can be used for FAX, leaving 3 x lines.

You want a system that is supportable by almost ANY decent re-seller, personally I would look at a Cisco UC500 system, hundreds of companies that can support it.

Lots out there will say no to Cisco, they have either had a very early system of they drive Ladas wink

IMHO

Sits back and puts flame suit on wink