VOIP solutions for telephone - advice/ recommendations???
Discussion
Just trying to find a solution to a problem at work.
We currently have one telephone line and one person taking calls. However, the plan is to install another telephone line for a separate business yet still have that one person taking calls, but for both businesses.
BT have said they can install another line at about £130 plus a £15 line rental, or they can sell me a system at over £900. However, after speaking to a VOIP company, they say I can transfer my original BT telephone number to them and then set up another telephone line with another number.
If I was to have two VOIP phone lines and then have call queing PBX on both lines, are there any phones out there that can have their ringer volume turned off so if a call was being taken on one line, the other line will go straight to que (call waiting message), so that the original call can be taken first.
Also, can anyone give any insight into the reliability of VOIP. Does it really depend on the reliability of the broadband line. If broadband was to stop working, can calls be diverted to a mobile. Also, what companies are well known and reliable.
Thanx
We currently have one telephone line and one person taking calls. However, the plan is to install another telephone line for a separate business yet still have that one person taking calls, but for both businesses.
BT have said they can install another line at about £130 plus a £15 line rental, or they can sell me a system at over £900. However, after speaking to a VOIP company, they say I can transfer my original BT telephone number to them and then set up another telephone line with another number.
If I was to have two VOIP phone lines and then have call queing PBX on both lines, are there any phones out there that can have their ringer volume turned off so if a call was being taken on one line, the other line will go straight to que (call waiting message), so that the original call can be taken first.
Also, can anyone give any insight into the reliability of VOIP. Does it really depend on the reliability of the broadband line. If broadband was to stop working, can calls be diverted to a mobile. Also, what companies are well known and reliable.
Thanx
ItsTony said:
Just trying to find a solution to a problem at work.
We currently have one telephone line and one person taking calls. However, the plan is to install another telephone line for a separate business yet still have that one person taking calls, but for both businesses.
BT have said they can install another line at about £130 plus a £15 line rental, or they can sell me a system at over £900. However, after speaking to a VOIP company, they say I can transfer my original BT telephone number to them and then set up another telephone line with another number.
If I was to have two VOIP phone lines and then have call queing PBX on both lines, are there any phones out there that can have their ringer volume turned off so if a call was being taken on one line, the other line will go straight to que (call waiting message), so that the original call can be taken first.
Also, can anyone give any insight into the reliability of VOIP. Does it really depend on the reliability of the broadband line. If broadband was to stop working, can calls be diverted to a mobile. Also, what companies are well known and reliable.
Thanx
If you want a seperate line I can have this installed throught BT for £60, the rental for this would be £11.00 per month, we can also take over your existing line and bill that at £11.00 per month too.We currently have one telephone line and one person taking calls. However, the plan is to install another telephone line for a separate business yet still have that one person taking calls, but for both businesses.
BT have said they can install another line at about £130 plus a £15 line rental, or they can sell me a system at over £900. However, after speaking to a VOIP company, they say I can transfer my original BT telephone number to them and then set up another telephone line with another number.
If I was to have two VOIP phone lines and then have call queing PBX on both lines, are there any phones out there that can have their ringer volume turned off so if a call was being taken on one line, the other line will go straight to que (call waiting message), so that the original call can be taken first.
Also, can anyone give any insight into the reliability of VOIP. Does it really depend on the reliability of the broadband line. If broadband was to stop working, can calls be diverted to a mobile. Also, what companies are well known and reliable.
Thanx
Call again are cheaper, PM me for more info.
Plotloss said:
Hi Plotloss,Just wanted to ask what Trixbox is. Is it basically a box that handles all the features of VOIP internally.
Can you recommend anyone in the UK that is able to offer this. I've tried searching but dont really understand where to start???
thanx
We had a similar problem and have plumped for a "BT Micro Communication System" - it's also a wireless modem/router. Bought from ebay for £130.
AIUI we have just one fixed line and two voip. Fax is handled by fax to email from www.efax.com.
AIUI we have just one fixed line and two voip. Fax is handled by fax to email from www.efax.com.
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