Discussion
A client of mine www.route324.com does and they seem to like it a lot and its easy to work with.
Places like worldpay hold the money for along time and there is still a stigma attached to using paypal.
Places like worldpay hold the money for along time and there is still a stigma attached to using paypal.
We've used their services for years now on our website http://www.thebarcodewarehouse.co.uk/. They were a little 'iffy' to start with but have invested heavily since being acquired by Sage and I'm happy to say that we've not had any issues with them for a very long time.
If you were planning on doing more than 1000 transactions per month and wanted to pay for a more mission critical service I'd recommend http://www.datacash.com/ but you will pay for the privilege. Protx is a bargain really.
If you were planning on doing more than 1000 transactions per month and wanted to pay for a more mission critical service I'd recommend http://www.datacash.com/ but you will pay for the privilege. Protx is a bargain really.
i have several ecommerce client using ProtX (form and mainly server) and it works very well.
the only thing we are finding is that switching on 3d secure seems to mean about 20% of customers cant pay or dont understand how - not so good for business. Anyone else have 3d secure issues?
the only thing we are finding is that switching on 3d secure seems to mean about 20% of customers cant pay or dont understand how - not so good for business. Anyone else have 3d secure issues?
Dave_ST220 said:
What on earth is 3d secure??!!
Master card and Visa's little scheme for convincing the public that they are taking CC fraud seriously.Basically when you transact on a 3ds ecured processor you are taken to a 3rd part website (Visa or MCard) to verifiy your id by entering a password.
But to many it looks like a trans has been intercepted and they will cancel so a complete f up in concept and execution.
3D Secure is basically where the site user is asked for his/her password if the own a card that is enrolled in the 3D secure scheme.
For your website, you have to enable 3D secure for Maestro transactions (mandatory). It is however optional for Visa or Mastercard but, as you rightly say, you are then not covered in the case of chargebacks.
The 'failure' rate very much depends on your target audience. We probably get around 1 in 50 customers who do not know what it is and we 'lose' the sale (although they can try again or call in so not that bad). As such I have it on for all transactions.
Datacash have their own 3D secure system which is more stable than most. You do pay for it as an extra but this is one of the reasons they are chosen by large organisations.
20% seems way too much to lose due to 3D secure. I'd suggest seeking a bit of help to see if there's anything blatantly wrong with the 3D secure page on your website.
For your website, you have to enable 3D secure for Maestro transactions (mandatory). It is however optional for Visa or Mastercard but, as you rightly say, you are then not covered in the case of chargebacks.
The 'failure' rate very much depends on your target audience. We probably get around 1 in 50 customers who do not know what it is and we 'lose' the sale (although they can try again or call in so not that bad). As such I have it on for all transactions.
Datacash have their own 3D secure system which is more stable than most. You do pay for it as an extra but this is one of the reasons they are chosen by large organisations.
20% seems way too much to lose due to 3D secure. I'd suggest seeking a bit of help to see if there's anything blatantly wrong with the 3D secure page on your website.
rossjlee said:
3D Secure is basically where the site user is asked for his/her password if the own a card that is enrolled in the 3D secure scheme.
For your website, you have to enable 3D secure for Maestro transactions (mandatory). It is however optional for Visa or Mastercard but, as you rightly say, you are then not covered in the case of chargebacks.
The 'failure' rate very much depends on your target audience. We probably get around 1 in 50 customers who do not know what it is and we 'lose' the sale (although they can try again or call in so not that bad). As such I have it on for all transactions.
Datacash have their own 3D secure system which is more stable than most. You do pay for it as an extra but this is one of the reasons they are chosen by large organisations.
20% seems way too much to lose due to 3D secure. I'd suggest seeking a bit of help to see if there's anything blatantly wrong with the 3D secure page on your website.
3d secure page is not hosted on your website.For your website, you have to enable 3D secure for Maestro transactions (mandatory). It is however optional for Visa or Mastercard but, as you rightly say, you are then not covered in the case of chargebacks.
The 'failure' rate very much depends on your target audience. We probably get around 1 in 50 customers who do not know what it is and we 'lose' the sale (although they can try again or call in so not that bad). As such I have it on for all transactions.
Datacash have their own 3D secure system which is more stable than most. You do pay for it as an extra but this is one of the reasons they are chosen by large organisations.
20% seems way too much to lose due to 3D secure. I'd suggest seeking a bit of help to see if there's anything blatantly wrong with the 3D secure page on your website.
Its hosted on Visa and Mastercards servers, Esle there would be no flipping point.
I don't believe I stated that 3D Secure was hosted on my website, Rich. I am quite aware that it isn't and I'm guessing most people could tell that I don't own MasterCard or Visa.
If you want to be really picky then your earlier post is incorrect. The web user does not have to be redirected to the bank's '3D secure' page. You can load it in a frame on your own website so that people do not believe they are being redirected to another website. This also looks much better as it contains all your usual site design and company branding rather than just a blank white page with the 3D Secure password box in the middle.
If you want to be really picky then your earlier post is incorrect. The web user does not have to be redirected to the bank's '3D secure' page. You can load it in a frame on your own website so that people do not believe they are being redirected to another website. This also looks much better as it contains all your usual site design and company branding rather than just a blank white page with the 3D Secure password box in the middle.
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