IT support & new business broadband

[Golfman]

1/ Currently with Tiscali Business Broadband. Been fine for the last year or so, now suddenly rubbish and cannot get it sorted. Any recommendations on who is best to go with?

2/ Our PCs run through a server (running server 2003). I am looking for local (Luton ish) ongoing IT support if anyone could recommend?

Thanks.

[The Moose]

Hi Golfman

We offer IT Support. Not hugely local to Luton, but what sort of support do you require? Would you be needing support on a daily basis, or just on the occasion?

How many PCs do you have? Is it just the one server? Is that running as a file store or something else?

If you wanna PM me i can answer any questions.

Cheers

The Moose

[K50 DEL]

Golfman said:

1/ Currently with Tiscali Business Broadband. Been fine for the last year or so, now suddenly rubbish and cannot get it sorted. Any recommendations on who is best to go with?

2/ Our PCs run through a server (running server 2003). I am looking for local (Luton ish) ongoing IT support if anyone could recommend?

Thanks.

1)

This is a bit of a "how long is a piece of string" question.

I used to run the IT for a group of companies with 16 locations in the UK - every location had their broadband through Plusnet and I never had any issues with them - however plenty of people report problems.
I would personally avoid BT Broadband as I did have issues with them that they simply could not solve.

2)

As the previous poster said, what sort of support do you need - I run my own IT support business, not hugely local to you, but remote software allows for most things to be done without site visits.

[964Cup]

Re: 1) How big is the business? How many people, doing what? How critical is internet access for the business, and do you need speed as well as reliability (i.e. do you send/receive large emails for which timely delivery is important, or do you need fast browsing)? Do you host anything at your end?

[start blatant plug]

Re: 2) We also do IT support; in addition to proactive support for your infrastructure and users including on-site visits and remote, we also offer a pure hosted service where you get the complete desktop suite with storage, Exchange e-mail etc for a simple monthly fee per user including connectivity and support.

[/end plug]

[Taita]

You need to speak to Concise IT. www.concise.it

[grumbas]

Golfman said:

1/ Currently with Tiscali Business Broadband. Been fine for the last year or so, now suddenly rubbish and cannot get it sorted. Any recommendations on who is best to go with?

2/ Our PCs run through a server (running server 2003). I am looking for local (Luton ish) ongoing IT support if anyone could recommend?

Thanks.

1 - www.zen.co.uk, not the cheapest but you get what you pay for. Connection speeds seem very good too (far faster than other lines into the same building from other providers).

2 - Sorry, not a clue!

[tr7v8]

grumbas said:

Golfman said:

1/ Currently with Tiscali Business Broadband. Been fine for the last year or so, now suddenly rubbish and cannot get it sorted. Any recommendations on who is best to go with?

2/ Our PCs run through a server (running server 2003). I am looking for local (Luton ish) ongoing IT support if anyone could recommend?

Thanks.

1 - www.zen.co.uk, not the cheapest but you get what you pay for. Connection speeds seem very good too (far faster than other lines into the same building from other providers).

2 - Sorry, not a clue!

Zen wot he said!