Credit Card Fraud Debt

[Gunny Sergeant D]

Hi Guys,

My Mrs has a small business and we've been shafted for 3k by someone. The chain of events are as follows:

A person used her credit card registered to her home address to buy stuff and had it sent to the company she said she worked for. There were 2 transactions a month apart. The company is registered at Companies house and the goods were signed for at the companies address.

The person who's credit card was used is not on the list of directors and has told the credit card company she hasn't ordered anything. The transaction has been reversed.

How do we go about getting something back?

Cheers:

Edited because I wrote it in a hurry.

Edited by Gunny Sergeant D on Thursday 18th December 10:22

[paoloh]

I don't understand any of that??

[Plotloss]

If your wife has a retention of title clause she can go in and get the goods back. Assuming she can get access and the goods are still there.

[paoloh]

Plotloss said:

If your wife has a retention of title clause she can go in and get the goods back. Assuming she can get access and the goods are still there.

Can you explain to me what he meant?

[Gunny Sergeant D]

Hi I've edited the original gibberish to explain what I meant and as the goods are worthless as used there's no point in going in.

[paoloh]

Gunny Sergeant D said:

Hi I've edited the original gibberish to explain what I meant and as the goods are worthless as used there's no point in going in.

That makes more sense now.

Does your wifes company not go thru the full security? Post Code/House No. etc. I thought they were classed as secure if that procedure is followed and they can't be "clawed" back.

[paoloh]

I would also call the POlice to investigate as this is fraud.

[Gunny Sergeant D]

paoloh said:

Does your wifes company not go thru the full security? Post Code/House No. etc. I thought they were classed as secure if that procedure is followed and they can't be "clawed" back.

The foibles of being a new business. As she entered the home address into the terminal everything squared up OK as a transaction. Because she was shipping to a Company she thought everything was OK. In reality to have to ship to the card holders address.

Would a debt recovery agency help?

[Gunny Sergeant D]

paoloh said:

I would also call the POlice to investigate as this is fraud.

I thought they were too busy to worry about internet fraud. I guess if we can link the company to this woman there is a chance

[paoloh]

Gunny Sergeant D said:

paoloh said:

Does your wifes company not go thru the full security? Post Code/House No. etc. I thought they were classed as secure if that procedure is followed and they can't be "clawed" back.

The foibles of being a new business. As she entered the home address into the terminal everything squared up OK as a transaction. Because she was shipping to a Company she thought everything was OK. In reality to have to ship to the card holders address.

Would a debt recovery agency help?

Who you going to sue?

[paoloh]

Gunny Sergeant D said:

paoloh said:

I would also call the POlice to investigate as this is fraud.

I thought they were too busy to worry about internet fraud. I guess if we can link the company to this woman there is a chance

They are too busy to deal with any sort of crime.....

But if multiple frauds have been linked to business address, they may get of their lazy arses and do something.

[Plotloss]

paoloh said:

Gunny Sergeant D said:

paoloh said:

Does your wifes company not go thru the full security? Post Code/House No. etc. I thought they were classed as secure if that procedure is followed and they can't be "clawed" back.

The foibles of being a new business. As she entered the home address into the terminal everything squared up OK as a transaction. Because she was shipping to a Company she thought everything was OK. In reality to have to ship to the card holders address.

Would a debt recovery agency help?

Who you going to sue?

The company as that is who have recieved benefit from the goods.

If they were not ordered then they should not have been used.

[paoloh]

Plotloss said:

paoloh said:

Gunny Sergeant D said:

paoloh said:

Does your wifes company not go thru the full security? Post Code/House No. etc. I thought they were classed as secure if that procedure is followed and they can't be "clawed" back.

The foibles of being a new business. As she entered the home address into the terminal everything squared up OK as a transaction. Because she was shipping to a Company she thought everything was OK. In reality to have to ship to the card holders address.

Would a debt recovery agency help?

Who you going to sue?

The company as that is who have recieved benefit from the goods.

If they were not ordered then they should not have been used.

Ah but there lies the problem, we don't know where the card holder fits into all this.

[paoloh]

To the OP, have you tried calling the Company to see if the goods are there?

[Gunny Sergeant D]

paoloh said:

To the OP, have you tried calling the Company to see if the goods are there?

Would you believe I cant find a number for them.

[paoloh]

Why are £3k's worth of goods now worthless?

What are the goods?

Does the Company have no internet presnce at all?

[Gunny Sergeant D]

Why are £3k's worth of goods now worthless?
What are the goods?
Specialist Catering products - people do not buy these used.

Does the Company have no internet presnce at all?
Nope. The addresses are all private houses.

[mas99]

And the address delivered to is a commercial or residential address?

The delivery company got a sig on delivery?

Do you know that the goods have been opened?

I can easily see that a company would sign for a parcel without knowing if they ordered it - I've even seen companies accept stuff then have it sitting around for months without anyone being much the wiser.

Has the Cardholder reported the card stolen?



I would be making a police complaint.