Coutts cheque bounced - what now?
Coutts cheque bounced - what now?
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Discussion

Tyre Smoke

Original Poster:

23,018 posts

292 months

Thursday 18th December 2008
quotequote all
This morning my bank informed me that a cheque I received from a customer has bounced. The cheque was only for £80 and drawn on a Coutts account.One of my drivers only accepted it because it was Coutts. I remember seeing that he had written a card number on the back (which surprised me because I thought Coutts didn't issue cheque guarantee cards - i.e. if you bank here you don't need them)

Anyhow, the cheque is winging it's way back to me. I thought if the cheque was backed by a card it had to be honoured? I have an address for this bloke's brother and phone number which I will be trying to contact with regards to the unpaid cheque - this is where the bloke travelled to.

Anything else I can do?

jamoor

14,506 posts

246 months

Thursday 18th December 2008
quotequote all
Another victim of the credit crunch he is living in a cardboard box now

PPPPPP

1,140 posts

262 months

Thursday 18th December 2008
quotequote all
jamoor said:
Another victim of the credit crunch he is living in a cardboard box now
Or maybe Coutts have run out of money.

gazm

886 posts

275 months

Thursday 18th December 2008
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PPPPPP said:
Or maybe Coutts have run out of money.
Ultimately Coutts is RBS so I guess the answer is yes!

WTD

818 posts

264 months

Thursday 18th December 2008
quotequote all
gazm said:
PPPPPP said:
Or maybe Coutts have run out of money.
Ultimately Coutts is RBS so I guess the answer is yes!
yeah but govt gauranteed, so no probs there...

gazm

886 posts

275 months

Thursday 18th December 2008
quotequote all
WTD said:
gazm said:
PPPPPP said:
Or maybe Coutts have run out of money.
Ultimately Coutts is RBS so I guess the answer is yes!
yeah but govt gauranteed, so no probs there...
True

964Cup

1,629 posts

268 months

Thursday 18th December 2008
quotequote all
Coutts is a bank like any other, just with a (supposedly) higher service level. They still issue cheque guarantee cards like everyone else, the only difference being that the guarantee level is £250 rather than the £100 or £50 that is the norm elsewhere, IIRC. Like you, I was under the impression that a guaranteed cheque could not be bounced.

The Moose

23,703 posts

240 months

Thursday 18th December 2008
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could it be that the cheque had been cancelled maybe?

could well have got an incorrect cheque number?

cheers

the moose

jamesuk28

2,176 posts

284 months

Friday 19th December 2008
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964Cup said:
Coutts is a bank like any other, just with a (supposedly) higher service level. They still issue cheque guarantee cards like everyone else, the only difference being that the guarantee level is £250 rather than the £100 or £50 that is the norm elsewhere, IIRC. Like you, I was under the impression that a guaranteed cheque could not be bounced.
Even £250 guarantees are quite common, my card guarantees my cheques to £250; I bank with a "normal" bank and I am not a millionaire.

Tyre Smoke

Original Poster:

23,018 posts

292 months

Friday 19th December 2008
quotequote all
I'm going to wait until it comes back and see what it says in the accompanying letter.