Testimonials/Reviews on Websites

[mc_blue]

Hi all,

Is it just me who is a bit cynical about these on sites? I'd imagine that some of them are false and wouldn't really believe them. It seems however that some people do believe them.

I'm looking at building up testimonials for my business and think the only way is to ask businesses that we work with so that I can provide a name/website to prove authenticity.

Do you have testimonials on your sites? I imagine the most effective way of getting some together is to prompt your customers?

Many thanks

Amar

[SystemParanoia]

I have testimonials on mine,

i also have backlinks to their websites where their contact details can be found if anyone wished to contact them for whatever reason

does it work? i have no idea, but i shall continue to gather as many as i can, although most customers don't want to bother leaving one.. even when asked.

Wilson Media Direct - Leaflet Distribution

Edited by SystemParanoia on Sunday 29th March 18:45

[JamieBeeston]

as with anything.. if you know and trust the company, know and trust the reviews.. If you dont, take them with a pinch of salt unless you can corroborate them.

We have hundreds on our website, each and every one genuine and undoctored, we do find they help customers get a better feel, but only in conjunction with their experience of us / our sales team.

[SlimJ]

We have testimonials on ours:

SelectSpecs.com Customer Comments / Reviews

Customers will normally send us an email and the comment will get uploaded to the website, the only time we edit them is if spelling is terrible, but thats as far as it goes. Comments, we can get a couple a day, other times we may not get any for a while.

We don't rely on testimonials for business but they do hopefully show that we are a genuine and trusted business.

[Dick Dastardly]

Always put testimonials on a site. Studies show that they increase conversion rates. Plus you can chuck a couple of keywords in them without it looking unnatural.

[the prescotts]

I often ask for testimonials for my site but find I have to chase the clients up a couple of times before they send it over.

[mc_blue]

Will put some up, at the moment I've scanned in some really old letters and there's one newspaper article.

http://www.beechesrecovery.co.uk/Testimonials.html

[nick_j007]

http://www.alphadogbehaviour.co.uk/1.html

I cannot say enough how much difference this makes for me.

I was told only this week by a new customer that they used me based on my testimonials.

Once I finish a job I leave an A4 form for them to fill and email back to me or post. Most are more than happy to do so.

Invaluable!

HTH,

Nick

[muppetdave]

If you're able to get clients to do so, then use it! I'm personally against the 'Mrs A from Sandbach' approach though, even worse is the 'another satisfied client' line or similar. Make sure people are happy for their comments to be used and then use it!

We work with some extremely prestigious clients (i.e. Royal Household) and although we cannot use our employers there, the fact we do so, and work also with many other key buildings in London mean that what we do put in holds a lot of weight.