Hotel - non paying guest
Discussion
Just after a little bit of help with this. My parents own a small 10 room hotel in newmarket. It is run using a door code system. We live half an hour away from the hotel and it is not staffed. So the guest phones up, we take their details and give them door codes for their room.
Anyway the majority pay by card and we take the payment at home before we tell them the code. but some opt to pay cash.
On saturday night i booked a man in and he wanted to pay cash, so i gave him the code and said pay the cleaner in the morinng. Anyway he gave me a false address and a story about not having his cards on him.
We're losing a fair bit over these runners. Does anyone know how we can find a way of knowing theyve left cash. I found a hotel in japan where the guest puts the note in a slot and it registers elsewhere so the owner knows what was paid.
Anyway the majority pay by card and we take the payment at home before we tell them the code. but some opt to pay cash.
On saturday night i booked a man in and he wanted to pay cash, so i gave him the code and said pay the cleaner in the morinng. Anyway he gave me a false address and a story about not having his cards on him.
We're losing a fair bit over these runners. Does anyone know how we can find a way of knowing theyve left cash. I found a hotel in japan where the guest puts the note in a slot and it registers elsewhere so the owner knows what was paid.
smurph306 said:
Just after a little bit of help with this. My parents own a small 10 room hotel in newmarket. It is run using a door code system. We live half an hour away from the hotel and it is not staffed. So the guest phones up, we take their details and give them door codes for their room.
Anyway the majority pay by card and we take the payment at home before we tell them the code. but some opt to pay cash.
On saturday night i booked a man in and he wanted to pay cash, so i gave him the code and said pay the cleaner in the morinng. Anyway he gave me a false address and a story about not having his cards on him.
We're losing a fair bit over these runners. Does anyone know how we can find a way of knowing theyve left cash. I found a hotel in japan where the guest puts the note in a slot and it registers elsewhere so the owner knows what was paid.
Wouldn't it be better to have an honest Friend/Family member that could be on call or cash customers to pop round for you and you slip them a few quid a month..Anyway the majority pay by card and we take the payment at home before we tell them the code. but some opt to pay cash.
On saturday night i booked a man in and he wanted to pay cash, so i gave him the code and said pay the cleaner in the morinng. Anyway he gave me a false address and a story about not having his cards on him.
We're losing a fair bit over these runners. Does anyone know how we can find a way of knowing theyve left cash. I found a hotel in japan where the guest puts the note in a slot and it registers elsewhere so the owner knows what was paid.
Simpo Two said:
More importantly, how do you cook a full English breakfast without any staff?!
http://www.amazon.co.uk/Pack-Non-Stick-Re-usable-Toaster-Bags/dp/B001UHNMLQYou haven't LIVED son.
Beans in one bag, toast in the other!!
And no bill to pay
Edited by Soovy on Monday 1st February 20:39
Soovy said:
Simpo Two said:
More importantly, how do you cook a full English breakfast without any staff?!
http://www.amazon.co.uk/Pack-Non-Stick-Re-usable-Toaster-Bags/dp/B001UHNMLQYou haven't LIVED son.
Beans in one bag, toast in the other!!
And no bill to pay
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