Anyone here used AOL broadband?
Anyone here used AOL broadband?
Author
Discussion

Mad Dave

Original Poster:

7,158 posts

287 months

Thursday 1st July 2004
quotequote all
I ask, as i've just received a letter informing me that, after 4 years of waiting, broadband is finally available in the sleepy Wiltshire village that I call home. It seems pretty cheap too;

256kbps £19.99
512kbps £24.99
1mbps £29.99

Now I'm obviously interested in the 1mb per second route, but I have three questions:

a)Is it really that fast, or is it just like having a 56k modem - e.g it may claim 56kbps, but you never actually attain those speeds.

b)What's the service like from AOL Broadband? Im currently using their dialup service and it seems to work OK.

c)Are there any other Broadband providers that are better, either for value or service?

Many thanks in advance.

Dave

D-Angle

4,468 posts

266 months

Thursday 1st July 2004
quotequote all
AOL is Satan with webservers, run away! Don't install their stuff on your PC if you want to do anything mad, like use the thing.

Also, 256k 'broadband' isn't worth having, If I remember right it's actually an advanced version of dialup, called midband, that lets you use the phone at the same time.

miniman

29,464 posts

286 months

Thursday 1st July 2004
quotequote all
Give Jon Evans at Devision a call - see www.devision.co.uk

He is local (Calne) and specialises in broadband connectivity. He will give you a straight answer with no bullshit.

Tell him James sent you!

Mad Dave

Original Poster:

7,158 posts

287 months

Thursday 1st July 2004
quotequote all
LOL cheers, i think!

I wouldnt bother with the 256 - as you say, pretty pointless. Id be going the whole hog and getting the 1mb ps service.

Mad Dave

Original Poster:

7,158 posts

287 months

Thursday 1st July 2004
quotequote all
miniman said:
Give Jon Evans at Devision a call - see www.devision.co.uk

He is local (Calne) and specialises in broadband connectivity. He will give you a straight answer with no bullshit.

Tell him James sent you!


Thanks James. Ill check his website out.

markda

836 posts

282 months

Thursday 1st July 2004
quotequote all
Mad Dave said:

a)Is it really that fast, or is it just like having a 56k modem - e.g it may claim 56kbps, but you never actually attain those speeds.


You are much more likely to get the advertised download speeds when compared to dialup. But you'll notice ISP's will always use the word *upto* when talking about downloads.

The way I look at it is it's a whole lot better than anything else I can get

Mad Dave said:

b)What's the service like from AOL Broadband? Im currently using their dialup service and it seems to work OK.


If your currently using AOL and happy with the service I probably wouldn't change. AOL is great for people who just like there computers to work and don't care how it works.

Mad Dave said:

c)Are there any other Broadband providers that are better, either for value or service?


There are alot of ISP's out there. Without a doubt you could probably find someone cheaper. I am sure lots of suggestions will follow. I can't comment, my broadband is paid for by work.

RobDickinson

31,343 posts

278 months

Thursday 1st July 2004
quotequote all
AOL is de debil, may it burn in hell.

Mad Dave

Original Poster:

7,158 posts

287 months

Thursday 1st July 2004
quotequote all
markda said:

Mad Dave said:

a)Is it really that fast, or is it just like having a 56k modem - e.g it may claim 56kbps, but you never actually attain those speeds.



You are much more likely to get the advertised download speeds when compared to dialup. But you'll notice ISP's will always use the word *upto* when talking about downloads.

The way I look at it is it's a whole lot better than anything else I can get


Mad Dave said:

b)What's the service like from AOL Broadband? Im currently using their dialup service and it seems to work OK.



If your currently using AOL and happy with the service I probably wouldn't change. AOL is great for people who just like there computers to work and don't care how it works.


Mad Dave said:

c)Are there any other Broadband providers that are better, either for value or service?



There are alot of ISP's out there. Without a doubt you could probably find someone cheaper. I am sure lots of suggestions will follow. I can't comment, my broadband is paid for by work.


Thanks Markda - I don't LIKE AOL, but it always seems to work OK and I rarely get dropped connections. Its not the fastest connection in the world though.

markda

836 posts

282 months

Thursday 1st July 2004
quotequote all
As everyone else has already mentioned, there bundled software does invade your PC somewhat. But unless you re-install the OS the damage has already been done

Personally I wouldn't use any ISP that required me to install my connection settings from a CD they supply! But I am a bit of a geek when it comes to computers. Most users couldn't care less

trooper1212

9,457 posts

276 months

Thursday 1st July 2004
quotequote all
My parents use AOL broadband and it does what it says on the tin. If your happy with using AOL, then it's reliable and does the job perfectly well.

plotloss

67,280 posts

294 months

Thursday 1st July 2004
quotequote all
DONT USE AOL!!

Bloody hideous nasty installing things it shouldnt need proprietary powered crap.

Nothing to see here, please move along.

Oh, and as for the question.

You can never be too rich, too thin or have too much bandwidth.

Get a 2mb...

wanty1974

3,704 posts

272 months

Thursday 1st July 2004
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I'm on 2meg with www.plus.net

Very good, extremely reasonable and are always there to answer the phone if you get in a pickle.

Rovertron

416 posts

272 months

Thursday 1st July 2004
quotequote all
BT Broadband have just cut their prices.

1Mb with the BT Yahoo option is £29.99, the same price as the old 512k connection.

I've absolutely no complaints. I had to have a new phone line put in after years of TeleLost/Blue Wonder.

I had a new line from the trunk put in, cabling routed into my loft and down the back of the house, ADSL phone socket and a line test all free of charge. Took them 4 hours.

As for the internet connectivity, it's only been down once in year when a lightening strike hit the exchange.

If you upgrade from the old BT 512K service, you keep the modem i.e. it's yours free of charge.

Mad Dave

Original Poster:

7,158 posts

287 months

Thursday 1st July 2004
quotequote all
That looks v good - if i go for it, i reckon plus.net may be the ppl to go with.

Thanks

Dave

trooper1212

9,457 posts

276 months

Thursday 1st July 2004
quotequote all
Mad Dave said:
That looks v good - if i go for it, i reckon plus.net may be the ppl to go with.

Thanks

Dave


I'm with plus.net. They have been very good but have had a few problems recently. Even after that I've just yesterday applied for an upgrade to 2mb, so they can't be that bad

MattNM3E36

5,449 posts

289 months

Thursday 1st July 2004
quotequote all
Mad,


I've been with Eclipse:

www.eclipse.net.uk/

for well over a year now and have been nothing but impressed by the quality of their service (speed, customer service, billing, EVERYTHING!)

I spent plenty of time on this site:

www.adslguide.org.uk/isps/compare.asp


before taking the plunge and they consistently came out at the top for speed and customer service, month on month.

If you really want 1MB, they do that as well, but I use the standard 512MB and download large files frequently, its plenty fast enough mate.

I've been in I.T doing both software testing and hardware (many, many broadband installs) for many a year and take it from me (and the rest above) DO NOT GO WITH AOL!!!

Mad Dave

Original Poster:

7,158 posts

287 months

Friday 2nd July 2004
quotequote all
Thanks for the info, ill check them out

chrisgr31

14,234 posts

279 months

Friday 2nd July 2004
quotequote all
My broadband connection is with AOL, and I have no complaints. They were also reduced the price of their 1mb connection to £29.99 a month however did it some weeks before BT.

Quite simply AOL does what it says on the tin, their dedicated Broadband support is available on a freephone number, however they also have a broadband message board where ther users will give you all the help needed to iron out any problems.

Its amazing how many people criticise AOl yet have never tried it, and its equally amazing how many people leave AOl stating that its crap, go elsewhere and slink back when they find other providers are even worse.

You might like to have a look on the Broadband message boards with can be found via AOL keyword: Message Boards and look under technology.

You'll see a few complaints about Broadband but remember that AOL has hundreds of thousands of members on Broadband and a few are always going to be unhappy.

Oh and don;t forget that depending whuy you want Broadband AOL have some excellent Broadband content!