Customer Software
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fish

Original Poster:

4,063 posts

309 months

Wednesday 27th October 2004
quotequote all
Being totaly in the dark I'm looking for pointers on appropriate software for a Housebuilder to introduce to collate track and manage customers from initial reservation through to sale and afterword customer care if they have a problem.

So far I've only found out about a company called sunrise. Any other suggestions.

Requirement is for only about 3-5 users and cheap so a full blown bespoke program may be too expensive.

Thoughts please. Any Phers that sell this let me know.

pdV6

16,442 posts

288 months

Wednesday 27th October 2004
quotequote all
fish said:
Being totaly in the dark I'm looking for pointers on appropriate software for a Housebuilder to introduce to collate track and manage customers from initial reservation through to sale

Hey - that's one of my various hats.
fish said:

and afterword customer care if they have a problem.

Apart from that bit
fish said:

So far I've only found out about a company called sunrise. Any other suggestions.

Odd - we actually use Sunrise to track our customers!
fish said:

Requirement is for only about 3-5 users

No problemo
fish said:

and cheap so a full blown bespoke program may be too expensive.

Problemo

fish

Original Poster:

4,063 posts

309 months

Wednesday 27th October 2004
quotequote all
How do you find sunrise their enterprise software could do the job and I could afford it. Any other suggestions

pdV6

16,442 posts

288 months

Wednesday 27th October 2004
quotequote all
Dunno - leave that bit to the Helpdesk.
Sorry can't be more help on that

stin hambo

627 posts

264 months

Wednesday 27th October 2004
quotequote all
Is ACT a bit simplistic for this?

stin hambo

627 posts

264 months

Wednesday 27th October 2004
quotequote all
Is ACT a bit simplistic for this?