Mesh / Evesham or Dell
Author
Discussion

nick heppinstall

Original Poster:

9,041 posts

307 months

Friday 5th November 2004
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New desktop. Who to go for ?

zumbruk

7,848 posts

287 months

Friday 5th November 2004
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Every make of PC you can name has both fans and detractors....

JamieBeeston

9,294 posts

292 months

Friday 5th November 2004
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zumbruk said:
Every make of PC you can name has both fans and detractors....


BBC Micro, cant knock em Really :P


as for the origional question, assuming prices are in same league, I would opt for Dell, simply as they are far larger, with bigger support..

We spend ~500k a yr with them, and they have yet to disappoint on hardware delivery.

Zumbruk

7,848 posts

287 months

Friday 5th November 2004
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JamieBeeston said:

zumbruk said:
Every make of PC you can name has both fans and detractors....


BBC Micro, cant knock em Really :P


Absolutely, I've got 2 of them.

JamieBeeston said:
as for the origional question, assuming prices are in same league, I would opt for Dell, simply as they are far larger, with bigger support..


The last time I recommended a PC brand (Gateway) to anyone, they closed their European support desk shortly thereafter.

I would recommend Morgan Computing as a good place to buy from, though, so long as you don't want the absolute latest bleeding edge stuff;

www.morgancomputers.com/

We spend ~500k a yr with them, and they have yet to disappoint on hardware delivery.[/quote]

JoolzB

3,549 posts

276 months

Friday 5th November 2004
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Personally I wouldn't touch a Dell. They supply all our PCs at my work and my opinion is that they're poor. You may get a good support contract but you may need it.

I would imagine that most of the parts that make up a Dell PC are third party parts but in my experience I've had more problems with their machines/monitors than any other.

Maybe I'm just unlucky!

and all IMO.

roop

6,018 posts

311 months

Friday 5th November 2004
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I've bought all sorts of Dell's from Servers to Desktops and I have only had one die that couldn't be sorted quickly (it was actually DOA - knackered by the couriers I think). Excellent support when things go awry. Bought a new home desktop off them a few weeks back - awesome. Only got it for handling video as my 6 year old Dell is still going strong but a bit weak on the CPU front now.

JoolzB

3,549 posts

276 months

Saturday 6th November 2004
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roop said:
Excellent support when things go awry.

That's fair enough and IMO that's what you're paying for. I think my point is that Dell don't actually make anything(apart from dodgy cases - again IMO), all the parts are from other manufacturers and a machine is only as good as the parts you put in it.

I've heard alot of good things about Dell but still wouldn't consider buying one myself from my own experiences.

roop

6,018 posts

311 months

Saturday 6th November 2004
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As far as I am aware, no manufacturer makes it's own parts (I'm excluding laptops here), save for perhaps some of the electronic giants. Even then, if you get a SONY CD-ROM in a SONY Vaio desktop, it'll have come from a different part of the company anyways.

It matters not who you buy from, you will get parts from all over. Crack open a Hewlett Packard for example. The FDD, HDD and optical drives will not be made by them. Neither will the graphics card or sound card. The MoBo, although it may well be manufactured to a bespoke design for HP and have HP stamped on it, will have come from one of the Taiwanese manufacturers (This is what Dell do incidentally).

The only manufacturer whoi seems to use a lot of it's own parts (and even then we're not talking 100%) is IBM. They may have changed in the past few years as it's a while since I cracked one of those open.

Even the gods of in-house, Apple, use generic HDD's, FDD's, Optical, GFX, WiFI etc now...

All you are looking for is someone who can get these components and stick them together in a working package in the best way possible. Dells size and hence purchasing capacity means they can offer machines very cheaply compared with many others.

JoolzB said:
...I think my point is that Dell don't actually make anything(apart from dodgy cases - again IMO), all the parts are from other manufacturers and a machine is only as good as the parts you put in it.

JoolzB

3,549 posts

276 months

Saturday 6th November 2004
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Roop,
I totally agree with what you've said and identified which is kindda the point I was trying to make. What you're buying is support in effect.

The company I work for seem more than happy with the Dell contract they have(although personally I wouldn't class it as cheap).

I'm not on here to bad mouth Dell I just wouldn't buy one. They do seem good for entertainment value tho, CD drawers opening by themselves, misaligned floppy drives, monitors going bang, hdd's failing - again all in my experience, I must be the unluckiest bloke ever.

Joolz

Jay-Aim

598 posts

268 months

Saturday 6th November 2004
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dell is stronger on laptops than desktops

to be honest for desktop, I wouldn't go to any of those 3

get something local.

zumbruk

7,848 posts

287 months

Saturday 6th November 2004
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Tada! QED.

For any given make, you can find both fans and detractors. We buy 10's of thousands of Compaqs at work, and yet I personally wouldn't touch them with a bargepole, having been badly bitten by them in the past, when I actually decided what we bought.

The best bit of advice given above is to buy from a retailer who provides good suppport. Good luck finding one.

douglasr

1,092 posts

299 months

Sunday 7th November 2004
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My Mesh arrives on Saturday.
The service my father got from Dell with his laptop was very good.
I rejected an Evesham 5 years ago due to multiple problem.

If you need customer service and support, then go with Dell - their support site is excellent.

apprentice

1,219 posts

287 months

Sunday 7th November 2004
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For a bespoke PC, I have no hesitation in recommending Mesh.

apprentice

simonrockman

7,102 posts

282 months

Sunday 7th November 2004
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I've been round a few computer factories and the ones that have been most impressve are Mitac and the Dell factories in Texas and Ireland.

If I was buying a machine for myself I'd go to Toms Hardware and choose the bits, if I was recommending something for someone else I'd opt for a Dell. For a laptop I'd lust after an Apple and buy a Sony.