Can't see office network?
Author
Discussion

Aprisa

Original Poster:

1,893 posts

288 months

Friday 17th December 2004
quotequote all
Ok, so I've built this PC and I've managed to load everything ok (even with a SATA drive!) I've networked via a switch and Linksys ADSL router, but :- the network won't let me see the other computers?
I've run the network wizard and it has the same workgroup name as the others but says I have no access?

Any help please

Win XP pro and loads of Neon Lights

icamm

2,153 posts

290 months

Friday 17th December 2004
quotequote all
Have you setup an IP address?

Aprisa

Original Poster:

1,893 posts

288 months

Friday 17th December 2004
quotequote all
I think I have set it to do this automatically?

BliarOut

72,863 posts

269 months

Friday 17th December 2004
quotequote all
Is the firewall on?
Have you got a "link" light?

Aprisa

Original Poster:

1,893 posts

288 months

Friday 17th December 2004
quotequote all
Only have a firewall on the router itself and the link light is on, it uses the same cable to connect to the net?

BliarOut

72,863 posts

269 months

Friday 17th December 2004
quotequote all
Can you "ping" the other PC's?

To find their ip addresses:

start>run

type cmd

in the black box, type ipconfig

that will give you the IP address.

On each pc, get a cmd prompt and try to ping the other machine, ie.

ping 192.168.0.1 (or whatever) repeat until you know what can ping what.

If you can't ping it, it's connectivity (firewalled, duff cable etc) if you can, then try to ping by machine name. Post back what you find and someone will pick up I'm sure

Baconbonce

579 posts

265 months

Saturday 18th December 2004
quotequote all
It sounds like you don't have a DHCP server running on your network. You may have set up your PC to obtain an IP address automatically, but without DHCP it won't obtain one (or not the correct one for your network anyway).

If it's a broadband router most have the ability to set up and run DHCP on that. Might be worth a check.

Hope it helps

Cheers
Paul

TeamD

5,060 posts

262 months

Saturday 18th December 2004
quotequote all
For a start, collect the following info...

Use ipconfig /all from a command prompt to find out what your problem PC thinks are its IP settings.

Try the same on another PC that does work.

Ensure things like the DHCP setting and default gateway are the same.

If you make no progress then post the details from the aboce checks here and we'll have a look.

ErnestM

11,621 posts

297 months

Saturday 18th December 2004
quotequote all
firewalls will block the capability to "see" the other pc's using network nieghborhood. However, if you have correctly setup your connections, you should still be able to use resources on the network.

Personally, I would set up a VPN tunnel between your remote and network, either using Windows, or better yet - a hardware solution of some sort. You really don't want to have network traffic running over an unencrypted public network if you can help it...

ErnestM

BliarOut

72,863 posts

269 months

Saturday 18th December 2004
quotequote all
Is it LAN or WAN?

If it's a WAN, you'll probably need an LMHOSTS file unless your primary DNS is on pointing to one on a company network.

I was working on the assumption this is a LAN with internet connectivity, not a link to head office.

Are all the machines just running TCP/IP (important this!)

aprisa

Original Poster:

1,893 posts

288 months

Monday 20th December 2004
quotequote all
Back again after the weekend

Right, don't get too technical because I'm only a country lad:-

The IP address seems to be from the same source and just ends in 105 when my other pc is 101.

The subnet mask and default gateway are the same as the other Pc, I can see the new Pc from the old Pc in network neighbourhood but not the other way around. Just get a message saying that I do not have access to the workgroup when I try and click.

Does this help?

Nick

pentoman

4,835 posts

293 months

Monday 20th December 2004
quotequote all
Network browsing's fairly advanced... so don't be too upset if it won't work.

Just click Start->run and type "\name" where name is the network name of the computer (found in System Control panel, Computer Name on XP).

Or type \192.168.0.101 i.e. the IP address of the computer you want to access.


N.B. The former works best for me if you install IPX/SPX!

Russ

aprisa

Original Poster:

1,893 posts

288 months

Monday 20th December 2004
quotequote all
Can't get a network path to work either way around as you suggested, also I cannot ping the address of the new pc from the old even though it sees it?

Forgot to say, yes it is just a LAN (5 Pc'S) and they only have TCP/IP installed.

Nick

>> Edited by aprisa on Monday 20th December 11:43

Baconbonce

579 posts

265 months

Monday 20th December 2004
quotequote all
One thing to check with Windows XP Pro is to make sure that Simple File Sharing is not enabled.

To check...

1. Start Windows Explorer
2. Go to the Tools Menu and select Folder Options
3. Click the View tab
4. In the Advanced Settings box, scroll to the bottom
5. Make sure Use Simple File Sharing does NOT have a tick in it

Hope that helps

Cheers
Paul

Aprisa

Original Poster:

1,893 posts

288 months

Monday 20th December 2004
quotequote all
Ok done that but no joy, still says that the wokgroup is not accessable?

Nick

Baconbonce

579 posts

265 months

Monday 20th December 2004
quotequote all
Hokey cokey matey - few questions and a few more things to try.

Am I right in saying...

They are both Windows XP Pro machines?
They are both on your local network?

What might be worth a try to to ensure that both machines have a user account and password that match each other. Eg. create an account called Aprisa (or whatever) on each PC and assign the same password to the account on both machines also.

Log onto the machine as that account and then try to access the other machine.

We'll get it sorted one way or another!

Cheers
Paul


>> Edited by Baconbonce on Monday 20th December 14:13

Aprisa

Original Poster:

1,893 posts

288 months

Monday 20th December 2004
quotequote all
Having problems with Natwest setup at the moment as well !

Ok, sorry should have said the old machine that I am using is Win2000, the new is XP pro as as stated (all other machines are XP pro (hence the update).

I have no password protection on the new machine as yet so will apply the same as the old one.

Cheers for the help
Nick

BliarOut

72,863 posts

269 months

Monday 20th December 2004
quotequote all
Can see but not ping = firewall! (Not technically correct, but will do for now)

Check the advanced settings of the Local Area Connection on the new PC. Advanced settings, chances are the firewall is on!! Switch it off and you should be ok. (assuming your router firewalls you!)

Aprisa

Original Poster:

1,893 posts

288 months

Monday 20th December 2004
quotequote all
Internet firewall was on, now off but no change
Nick

BliarOut

72,863 posts

269 months

Monday 20th December 2004
quotequote all
Check you aren't running Norton internet security/Zone alarm etc. Still sounds firewallish at the moment.