Authenticated SMTP server?
Author
Discussion

t1grm

Original Poster:

4,657 posts

314 months

Wednesday 23rd March 2005
quotequote all
I travel a lot and normally download my POP mail wherever I am. That’s either at home when connected to my ISP, GPRS, hotel network or wi-fi hotspot.

That is fine for downloading mail because I have a user name and password for the POP server so I can log on to it regardless of who’s network I’m on.

However it’s a problem sending email because AFAIK I always connect anonymously to the SMTP server that is on the domain that I am connected to. This means I have to change between the SMTP server on my ISP’s and mobile provider’s network in my outlook settings. When connected to a hotel network or wi-fi hotspot I can’t send at all because I don’t know their SMTP server.

I think what I need is a POP mail account that allows me to authenticate onto their SMTP server. That way I can logon to the SMTP server regardless of what domain I am connected to. I’ve tried connecting to the SMTP server my mail account is with using the same username and password as for the POP server but it does not work.

Does anyone know of a provider that does this service?

P.S. I don’t want to use a browser based email package. I’d rather download my mail directly.

_Dobbo_

14,619 posts

278 months

Wednesday 23rd March 2005
quotequote all
Most SMTP servers should support a feature called "AUTH" = it's an enhanced SMTP feature (ESMTP). This does pretty much what you describe - your client sends a username and password to SMTP so you can relay emails.

In your client (assuming it's outlook) in your server settings you will have an option that says "my server requires authentication" - if you enable this it should solve your problem.

Assuming that is that your ISP actually has this feature. If they don't then frankly they are using a sh*te mail server, and you should tell them so!

_Dobbo_

14,619 posts

278 months

Wednesday 23rd March 2005
quotequote all
Oops just re-read your post and you have already tried this. sorry

cirks

2,547 posts

313 months

Wednesday 23rd March 2005
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1&1 - both POP and IMAP with auth.smtp server etc.

ErnestM

11,621 posts

297 months

Thursday 24th March 2005
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Why are you changing SMTP servers? If it is a true ISP, they could care less WHERE you connect from as long as you authenticate yourself. The only time that your IP address comes into play is if your service provider has restricted mail relay based on connecting IP address. A word to the wise, if this is the case - get yourself another ISP because there are better ways to prevent relays (authentication, etc). The only time that I have ever heard of anyone restricting relays to IP's is in the corporate environment.

ErnestM

t1grm

Original Poster:

4,657 posts

314 months

Thursday 24th March 2005
quotequote all
ErnestM said:
Why are you changing SMTP servers? If it is a true ISP, they could care less WHERE you connect from as long as you authenticate yourself. The only time that your IP address comes into play is if your service provider has restricted mail relay based on connecting IP address. A word to the wise, if this is the case - get yourself another ISP because there are better ways to prevent relays (authentication, etc). The only time that I have ever heard of anyone restricting relays to IP's is in the corporate environment.

ErnestM


That’s the issue. I can’t authenticate onto my ISP’s SMTP server either because I don’t have the correct username and password or it does not support it.

I think what you say about mail relaying is the crux of the problem. If I try to send mail via my ISP’s SMTP server when connected via GRPS then I get a returned mail saying “Mail relaying not allowed” or something similar. Likewise if I try to send mail via my mobile phone provider’s SMTP server when connected via my ISP I get the same message. It’s further complicated by the fact that my POP account isn’t with my ISP. The set up I use is as follows:

When connected to my ISP:
pop.tiscali.be
smtp.onvol.net

When connected to GPRS:
pop.tiscali.be
smtp.orange.net

Where my mail account is with Tiscali, my ISP is Onvol and my mobile phone provider is Orange.

JonRB

80,067 posts

302 months

Thursday 24th March 2005
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On my Pipex account the standard STMP server (smtp.dsl.pipex.com) is non-authenticating and would also exhibit this behaviour.
However, Pipex also has an authenticating SMTP server (smtpauth.dsl.pipex.com) which works however I'm connected (Wi-Fi hotspot, dialup, GPRS, etc.) and Outlook is fine with using it. Look at your mail account seetings and you'll find a checkbox that says "my outgoing server (SMTP) requires authentication" (or words to that effect, depending on version of Outlook).

Ask your ISP if they have an authenticating STMP server you can use. If they say 'no' then change ISPs.

(Edited for grammar and spelling)

>> Edited by JonRB on Thursday 24th March 11:27

Mark.S

473 posts

307 months

Thursday 24th March 2005
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www.b-one.net

About £8/year for a basic email and web space account and never had a problem with it.