Fibre broadband - only BT?
Author
Discussion

fly

Original Poster:

72 posts

107 months

Thursday 14th December 2017
quotequote all
We recently had fibre (FTTC) installed on our street - it went live within the last week.

But only BT allow us to order fibre at the moment. I'd like to order with Plusnet as they're cheaper, but everyone apart from BT says we don't have fibre.

How long does it usually take for other ISPs to offer fibre?

wiliferus

4,219 posts

228 months

Thursday 14th December 2017
quotequote all
Interesting as Plusnet are owned by BT.... I can’t help with your question though.

P-Jay

11,407 posts

221 months

Thursday 14th December 2017
quotequote all
I doesn't take long, couple of weeks at most.

Sit tight.

With FTTC you're only paying for a billing platform and router, so it's not really worth paying more than you have too.

ApOrbital

10,592 posts

148 months

Thursday 14th December 2017
quotequote all
What P said mine was up and running within 12 days.

eps

7,125 posts

299 months

Thursday 14th December 2017
quotequote all
LLU... It depends on 'your' cabinet though....

https://www.ispreview.co.uk/jargon/jargon_detail.p...

ETA : actually that might not help... I'm sure you used to be able to list the providers of services for your Exchange.. but that doesn't seem to be available any more! That's progress for you.

I'm surprised if you're on FTTC that you can't get other providers.

ETA ETA: Ours was live from the start and I went with Plusnet

Edited by eps on Thursday 14th December 21:19

Wings

5,970 posts

245 months

Thursday 14th December 2017
quotequote all
Try John Lewis who last time I looked were £40 including phone line. I went from Plusnet to John Lewis, and although former had good technical service, John Lewis even better, first class after sales.

eps

7,125 posts

299 months

Thursday 14th December 2017
quotequote all
Wings said:
Try John Lewis who last time I looked were £40 including phone line. I went from Plusnet to John Lewis, and although former had good technical service, John Lewis even better, first class after sales.
But they must be a tier two or three provider - who provides their service? Erm, isn't John Lewis provided by Plusnet??

Halb

53,012 posts

213 months

Friday 22nd December 2017
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Sam knows shows everything on offer

fly

Original Poster:

72 posts

107 months

Friday 22nd December 2017
quotequote all
Sam Knows says we have no fibre at all, not even from BT... But we do.

Currently only BT and Zen are offering us fibre. I might just go with BT... It's still better and cheaper than what we have now, even if it's not quite as good as the Plusnet offer.

AMG Merc

11,955 posts

283 months

Friday 22nd December 2017
quotequote all
OP, do you realise its fibre to the street cabinet whoever the supplier is (same for cable). So maybe ignore the cable type and look at the up and down speeds on offer.

Halb

53,012 posts

213 months

Friday 22nd December 2017
quotequote all
I guess a week is too early for Sam and all other than BT suppliers to have their systems updated.

It's all the same stuff up to the cabinet anyways, though
https://availability.samknows.com/broadband/broadb...
after checking samknows seems at least four other companies offer FTTC as well as BT openreach
I'm gonna go with BT as soon as my new cabinet for our hamlet goes live, I know there's rules to say BT Openreach has to be impartial, but BT fibre will just have that auto advantage built in..

kambites

71,557 posts

251 months

Friday 22nd December 2017
quotequote all
Zen are very good.

fly

Original Poster:

72 posts

107 months

Friday 22nd December 2017
quotequote all
AMG Merc said:
OP, do you realise its fibre to the street cabinet whoever the supplier is (same for cable). So maybe ignore the cable type and look at the up and down speeds on offer.
I made a mistake... I looked again and it's actually FTTP. Is that the reason it's only BT (and Zen for some reason)?

BT and Zen offering up to 300Mbps, everyone else up to 11Mbps (as we have now).

Halb

53,012 posts

213 months

Friday 22nd December 2017
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Holy frak, you have fttp!!!! Lucky tt

fly

Original Poster:

72 posts

107 months

Friday 22nd December 2017
quotequote all
Now I kinda feel bad that I'm only going to take the lowest package redface

I don't see why I'd ever need 300Mbps.

gred

460 posts

199 months

Friday 22nd December 2017
quotequote all
We recently had FTTP installed and BT and Zen are the only two suppliers. Apparently the area is offered to the usual suspects and it depends who wants to supply. The instal is all done by OpenReach anyway. We live in the middle of nowhere so surprised we got it at all!

boxst

3,806 posts

175 months

Friday 22nd December 2017
quotequote all
fly said:
Now I kinda feel bad that I'm only going to take the lowest package redface

I don't see why I'd ever need 300Mbps.
Because you can! Who wouldn't order 300Mbps if they could? wink

JamieBeeston

9,294 posts

295 months

Friday 22nd December 2017
quotequote all
It's more like 330Mbit unofficially, but without profile cap it'll push well over 1Gig.

and I think I pay £44 a month for it smile

34MB/sec is the best I've seen so far! (2GB a minute!)


Connection status: Connected
Connection information
Connection time: 11 Days, 6 Hours 3 Mins 36 Secs
Data usage: 41957 MB Uploaded / 318042 MB Downloaded

318GB / 11 days, around 1TB a month smile
God bless Netflix 4k

http://beta.speedtest.net/result/6903400508 <--- over Wifi 2 floors up.

</smug mode!>

MissChief

7,996 posts

198 months

Friday 22nd December 2017
quotequote all
fly said:
I made a mistake... I looked again and it's actually FTTP. Is that the reason it's only BT (and Zen for some reason)?

BT and Zen offering up to 300Mbps, everyone else up to 11Mbps (as we have now).
BT, Zen & Andrews & Arnold are your realistic options sadly. Zen and AAISP are quite techy minded with very knowledgeable people on the phone but they get paid better so prices are more expensive but it's sometimes worth it so you don't speak to 'Mike' from Mumbai who asks you to reset your Router and change your microfilter even though you have FTTP.

Rick101

7,189 posts

180 months

Saturday 23rd December 2017
quotequote all
Lucky enough to be in a sample are in York and have UFO. Only £21.95 too. No BT/phone line to pay for.



Edited by Rick101 on Saturday 23 December 00:17