Moving to Sky Broadband

[fourstardan]

Im on BT Infinity at the moment, it was great at first because they chucked in BT Sport, im now paying 15 quid a month for BT sport somehow.

So, i was thinking about moving to Sky Broadband and getting it bundled.

Anyone done the same and saved a bit more? Managed to get any thing chucked in?

Is Sky BB reliable on the FTCC network?

[xjay1337]

Opinions vary.

However, I've been on Sky for several years across several properties . One about 4 years ago. Had no issues.
Currently I have their Fibre max and full TV Q pack. Had it for 15 months so far - had to restart the router a couple of times but no more than any other consumer grade WiFi router.

In terms of service I've never noticed any drops. We live in a fairly modern-ish estate.

I would wholeheartedly recommend especially if you can get the deals going around now with Line rental and broadband for £18.

[Integroo]

We are with Sky (though I think I am still on old school copper DSL rather than FTTC) - no complaints, and much better than bloody BT!

[alorotom]

NowTV fibre here, same as Sky (owned and operated by sky and comes with Sky equipment) but cheaper and shorter contract normally as well - zero issues, stable line, really rate them

Moved to NowTV about 6mths ago after 4yrs with Sky and it’s completely identical

[nikaiyo2]

Been with Sky BB for years.

Now have the full unlimited fibre and it’s spot on for home use.

They did shut our account down in error about 3 years ago, that was a real pain in the ass. They could not re-activate it and had to wait out 60 days on std broadband, so they gave me 6 months fibre free... they have never charged me for it since lol

[fourstardan]

My BT Contract ends in June so this idea won't sail!

I will however look to migrate over to Sky, i'm paying far too much for TV with them and should be maximising value.

[Sycamore]

I don't watch TV, so free-view is fine, so got a broadband only contract with Sky.

Heavy internet usage means I got the faster tariff (can't remember which), for £25/m, with a £50 Mastercard thrown in.

Router took a week longer to arrive as living in an apartment building screwed up their automated despatch system (apparently), but other than that no complaints at all.

[psi310398]

If you want to use your own router, or do stuff beyond the simple domestic, it can be a bit tricky. Sky will not hand over an ISP username/Password. Sky lock up their routers pretty well and I am not entirely sure why.

I wanted to use a better router to allow me to manage two subnets and do some other stuff. Here is some useful information I dug up on how to use other routers:

http://www.skyuser.co.uk/forum/sky-broadband-fibre...

https://www.dd-wrt.com/site/support/router-databas...

Needless to say, any tinkering is at your own risk...

[L500]

I've been with Sky for years and every year I renew I wonder why. Currently paying ~£130 p/m for 3 x boxes, Broadband and telephone (which I don't even have). Basic router is poor in a well built house. I have a 3 storey home, router on top floor (needs to be for my office) and bottom floor TV doesn't pick up the broadband / wifi so I only have basic functionality from box. Sky's response is to pay more for a faster service. My argument is that I'm currently paying for a service that doesn't work. I find Sky the best for choice, films, sport etc., which is why I continue, but I continue reluctantly. Oh, and every year you have to have the renewal argument "how much are you increasing?", "cancel it then please", "oh you'll take £50 off" and so on...

[Dicky Knee]

I currently have Sky non fibre BB and just in the process of switching to Vodafone. The Sky service has been unreliable for a few weeks and they can't fix it. They just said the next thing is to get a new router (for £40 including delivery) with no guarantee that will fix it. I told them I thought they should give me a replacement for free but they won't. Vodafone is faster (in my area) and cheaper. No brainer really. I should have switched years ago.

[xjay1337]

L500 said:

I've been with Sky for years and every year I renew I wonder why. Currently paying ~£130 p/m for 3 x boxes, Broadband and telephone (which I don't even have). Basic router is poor in a well built house. I have a 3 storey home, router on top floor (needs to be for my office) and bottom floor TV doesn't pick up the broadband / wifi so I only have basic functionality from box. Sky's response is to pay more for a faster service. My argument is that I'm currently paying for a service that doesn't work. I find Sky the best for choice, films, sport etc., which is why I continue, but I continue reluctantly. Oh, and every year you have to have the renewal argument "how much are you increasing?", "cancel it then please", "oh you'll take £50 off" and so on...

To be fair, most home routers will struggle in 3 story buildings.

Hell, even enterprise WiFi access points would struggle with that.

Use a repeater, or Powerline, or install cat5/6 throughout.