iPad - Lightning port repair

[ArsE92]

Hi All

Unfortunately 'something' seems to have happened to the charging port on my iPad Pro 9.7. I genuinely have no idea what happened but it no longer charges:



I've sent it back to Apple who have quoted £300 for the repair as it's out of warranty. I don't want to bin it as it's got loads of life left in it if I could sort this issue.

Has anyone any experience of a 3rd party Apple repair? Is this kind of thing generally an easy fix? I've looked at some online guides and it's not something I want to take on myself.

There's a shop local to me that offers general technology repairs but I'd be fearful they'd say they can do it then mess it up.

Cheers

[Monty Python]

I'd start here:

https://www.itechnician.co.uk/ipad-pro-repair/

[deckster]

It's definitely fixable but as you say, you need to find somewhere that you can trust. I have a local chap who I've used a few times and he's excellent, but somewhat far afield for you I fear. Some of the dedicated franchise chains (iSmash and the like) are OK but you'll pay top whack for them, although they do at least give a decent warranty on their repairs. I'd run a mile from anything which runs out of a convenience store or the like.

Other than that, local Facebook groups are often good sources of recommendations for things like this.

[Jez m]

deckster said:

It's definitely fixable but as you say, you need to find somewhere that you can trust. I have a local chap who I've used a few times and he's excellent, but somewhat far afield for you I fear. Some of the dedicated franchise chains (iSmash and the like) are OK but you'll pay top whack for them, although they do at least give a decent warranty on their repairs. I'd run a mile from anything which runs out of a convenience store or the like.

Other than that, local Facebook groups are often good sources of recommendations for things like this.

https://www.ismash.com/collections/ipad-pro-repairs#select-repair

Looks about £60 to repair. I was looking at these guy's to do my iphone as it too has a dodgy charge point.. sometimes charges, sometimes doesn't!

[ZesPak]

As above, go to the trusted repair places.
I wouldn't have a repair done on a tablet or phone without at least a couple of months warranty.

[ArsE92]

Thanks everyone for the advice on this matter.

I paid up-front (£60-odd) and sent my iPad to iSmash who received it on January 10th. I've had to constantly chase them for updates as their job management tool on their website is useless.

I finally received the 'repaired' iPad back last week and it still doesn't work.

I've asked for a refund and they want me to send the iPad back to them to reverse the 'fix' that they carried out.

I'm currently discussing with them the viability of me taking it in to the Manchester store so they can repair it whilst I wait. An absolutely ball-ache and waste of half a day but there you go.

The moral of the story? I should have paid Apple £300 to repair it.