Remote log in software
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Discussion

red_slr

Original Poster:

20,965 posts

220 months

Wednesday 9th January 2019
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Can anyone suggest software I can use to remote log into a desktop pc in an office and use things like e-mail and excel.

Not for regular use but 3-4 times a month maybe.

Not a problem if its paid software as needs to be reliable.

The main thing is it needs to be full access to the PC via remote PC and does not require a log in - as I will be at home and my PC will be at work!


WhiskyDisco

1,335 posts

105 months

Wednesday 9th January 2019
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boxst

3,806 posts

176 months

Wednesday 9th January 2019
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You probably need to ask your IT department if they will let you as all solutions require software installed on the target computer. I have used RealVNC (free) and GoToMyPC (paid for). Both work very well.

red_slr

Original Poster:

20,965 posts

220 months

Wednesday 9th January 2019
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WhiskyDisco said:
Looks perfect but £300 PA is too much for me

kev1974

4,030 posts

160 months

Wednesday 9th January 2019
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https://www.connectwise.com/software/control/prici...

formerly known as ScreenConnect.

far better than logmein.

But yes you really need to give more information i.e. whether the PC you want to remote control is just in a small business where you set your own IT policy, or whether it is in a bigger organisation which is likely to have either policies or measures like locked down firewalls that prevent such products.

red_slr

Original Poster:

20,965 posts

220 months

Wednesday 9th January 2019
quotequote all
I own the company. I currently use a laptop that I carry around but its becoming a PITA and I am looking to go to a desktop. I don't work from home often, maybe 20 times a year. So would be good if I could just access the desktop from home via remote connection.

FunkyGibbon

3,863 posts

295 months

Wednesday 9th January 2019
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TeamViewer works well.

Boylston

191 posts

222 months

Wednesday 9th January 2019
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google chrome remote desktop. Free and works VERY well.

Lacking some features like file transfer, but overall it does the basics very well.

Simon

vindaloo79

1,248 posts

111 months

Wednesday 9th January 2019
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Boylston said:
google chrome remote desktop. Free and works VERY well.

Lacking some features like file transfer, but overall it does the basics very well.

Simon
Doesn't someone have to be in situ, to grant permission to use this? Sorry if that's incorrect - just the use case I have experienced.

red_slr

Original Poster:

20,965 posts

220 months

Wednesday 9th January 2019
quotequote all
That sounds interesting! I have just looked and it says access can be granted short term but also long term to allow remote use of PC... sounds ideal thanks will be looking into that.

paulrockliffe

16,654 posts

258 months

Wednesday 9th January 2019
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vindaloo79 said:
Boylston said:
google chrome remote desktop. Free and works VERY well.

Lacking some features like file transfer, but overall it does the basics very well.

Simon
Doesn't someone have to be in situ, to grant permission to use this? Sorry if that's incorrect - just the use case I have experienced.
You setup a pin on the host, when you login you can retain the pin so you don't need permission again. The only time it doesn't work is if the remote PC turns itself off, I've not got it to wake the PC up, but perhaps I need to change Wake On LAN in the BIOS or something.

You can use this on your phone too, though it's a bit of a pain in the ass! I've used it recently to operate a PC that's only half setup - I moved all the kit into a loft space and extended the monitors back to a desk and didn't have the USB extension for the mouse and keyboard setup, so I used my phone screen as a mouse to work it. I used it at the weekend to restart Google Drive Sync on my home PC while I was using my Parents Laptop so I could access the files I'd been working on before going away. I also used it to add a large installation file to drive so I could install it on the remote laptop to open some of the files.

Great bit of free software really. That said, I do prefer working on a second device with file-sync rather than remotely.

kev1974

4,030 posts

160 months

Wednesday 9th January 2019
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One thing to be careful of which the Chrome Remote Desktop thing might not handle (besides reboots) is User Account Control (UAC) prompts, when the screen goes black/dark and a box pops up double checking that you want to allow some process or other.

I find that the free and cheap remote solutions get totally stuck at that point, they are unable to show the UAC prompt because it is running at a higher privilege than the remote tool is, and so you're unable to remotely click to clear it, and it is game over till someone clicks it on the actual PC.

It may be that I see this more than average users because I work in IT and therefore much of my remote accessing is fixing some problem and so while doing that I trigger UAC more than others do. It may be that the google tool somehow handles it fine, I don't know.

All I can be sure of is that Connectwise/Screenconnect as I mentioned above handle this problem (and reboots) fine.

Also since Excel is mentioned in the first post, if it really is just Excel and Outlook type stuff that you want the remote access for then consider Office365 as then you can just work on things "locally" both at home or in the office, either using the browser based Excel or the sync features of OneDrive ... won't really need to suffer the slowdown of a remote access tool then.

Somebody

1,765 posts

114 months

Thursday 10th January 2019
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I use Splashtop.

scratch pervert

498 posts

253 months

Saturday 12th January 2019
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FunkyGibbon said:
TeamViewer works well.
I use this but it requires permission to be granted every time.

I'd also be interested to know what you guys are using that doesn't require permission at every log in.

Brother D

4,452 posts

207 months

Saturday 12th January 2019
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scratch pervert said:
FunkyGibbon said:
TeamViewer works well.
I use this but it requires permission to be granted every time.

I'd also be interested to know what you guys are using that doesn't require permission at every log in.
When you set it up you set it to 'unattended mode' which gives you access 24x7 and doesn't then require permission.

I've used it for many years to support friends and family. However don't try to use it on work/domain PCs, or from corporate offices - otherwise they will disable your account.

(Then you have to uninstall on everyone's PCs and create a new email account)...

mathmos

769 posts

205 months

Saturday 12th January 2019
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scratch pervert said:
FunkyGibbon said:
TeamViewer works well.
I use this but it requires permission to be granted every time.

I'd also be interested to know what you guys are using that doesn't require permission at every log in.
Do you mean permission onthe remote machine? If so no it doesn't...you can set it up so that you can control a desktop you can either "remote control with password" or "remote control with confirmation"....with the password option you it just starts without any remote approval needed on the target device.

I use it all the time and it's brilliant...free for home use, get full control over your PC and you can use a web browser so no need to install anything to use it.

anonymous-user

85 months

Saturday 12th January 2019
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Wouldn't moving to something in the cloud be a better solution?

r6blacky

257 posts

268 months

Sunday 13th January 2019
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Try taking a look at Zoho Assist - https://www.zoho.com/assist

There is a free edition that will allow you access to 5 Unattended machines

red_slr

Original Poster:

20,965 posts

220 months

Tuesday 4th June 2019
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Boylston said:
google chrome remote desktop. Free and works VERY well.

Lacking some features like file transfer, but overall it does the basics very well.

Simon
Just an update been using this for a few days, thanks for the tip works great.

I have multiple displays and I can view all at once or select display on their own.

My NAS runs all its excel scrips perfectly and I can print etc on the network as normal its exactly what I needed.

drmcw

172 posts

123 months

Tuesday 4th June 2019
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Somebody said:
I use Splashtop.
Me too. Very good and pretty good value. Has a suitable number of ways to allow and control remote connections.