Same mobile number if I change supply

[johnnywgk]

I'm with EE, if I change to some one else, can I keep my phone number

[Mr Pointy]

Usually yes, although there might be something differeint about PAYG as opposed to Pay Monthly. Phone up customer services & ask for a PAC number. Give this to your new supplier & they will port the number over.

[Pothole]

Yes, just ask EE for a PAC code.

ETA: (in case you're wondering)

Porting Authorization Code (PAC) is a unique identifier (normally 9 characters long and in the format "ABC123456") used by some mobile network operators to facilitate mobile number portability (MNP). This allows users to retain their mobile telephone number when switching operators.

[Brainpox]

Be prepared for the retentions department to try and get you to stay. You'll get the PAC code eventually though. You give the code to your new provider and they will arrange the changeover date automatically.

[johnnywgk]

Thanks all

[captain_cynic]

Mr Pointy said:

Usually yes, although there might be something differeint about PAYG as opposed to Pay Monthly. Phone up customer services & ask for a PAC number. Give this to your new supplier & they will port the number over.

Nothing different with PAYG, you port your number in the same way, just ring your current supplier and ask for your PAC (you may also be able to get it by logging onto your account online).

[captain_cynic]

Brainpox said:

Be prepared for the retentions department to try and get you to stay. You'll get the PAC code eventually though. You give the code to your new provider and they will arrange the changeover date automatically.

Your provider might have a way to get it from their web portal.

I've zero patience for retention, last time I had to get a PAC the hard way (I switched away from EE because they kept de-activating my account on their web portal, so online wasn't an option) I just sent a complaints email and let them call me. Took them a day and a half though.