Fitbit Charge 2

[boyse7en]

At just under two years old, my Charge 2 has decided that it will no longer connect to my phone, or my laptop, to sync data.

I've found a few instances online of this occurring so have tried removing and reinstalling the app, removing the device from the app and switching bluetooth on and off on the various devices all to no avail.

Anybody else had this issue and found a solution?

Or alternately, what is the best option for a cheap day-to-day fitness tracker that will do steps and gym stuff.

[karma mechanic]

I have a Mi Band 3 in conjunction with the Notify and Fitness app. It was cheap, goes a couple of weeks between charges, does heart rate every minute (or continuous) and seems accurate for steps.

The notifications of emails, texts and calls on the band are nice to have. The app gives loads of stuff and syncs with Google Fit.

Much cheaper than many of the 'brand' ones.

[anonymous-user]

When this happened to my Surge I was told by customer service that the "Bluetooth module" had failed and there was no fix.

[ZesPak]

I don't know about UK law, but in the EU there's a 2 year consumer protection law on electronics.

I'd say try to enforce that, have had to do that at the Apple store on multiple occasions and in the end they always gave in (because they are obligated by law).

[eatontrifles]

Speak to Fitbit - they're usually pretty good in my experience. I've had free replacement unit (or 50% off a new one from any of their range) and straps from them on products over a year old.