Best NAS solution, upgrade from WD Mycloud
Best NAS solution, upgrade from WD Mycloud
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Discussion

kingston12

Original Poster:

5,864 posts

188 months

Sunday 3rd March 2019
quotequote all
I have been struggling on with WD MyCloud devices for a few years. They’re ok, but just so slow and keep disconnecting from my network.

I was thinking of going for something like a Synology DS918+, but I am still looking into the pros and cons.

Is anyone using a unit that they’d recommend?

bloomen

10,266 posts

190 months

Sunday 3rd March 2019
quotequote all
Are you certain it isn't your network or that one unit?

I've been fiddling with a my cloud EX2 Ultra the last few weeks and it's been fast and super solid.

I understand they're quite a bit more limited than things like Synology in terms of functions, but I've no idea what I need those extra functions for.

kingston12

Original Poster:

5,864 posts

188 months

Sunday 3rd March 2019
quotequote all
bloomen said:
Are you certain it isn't your network or that one unit?

I've been fiddling with a my cloud EX2 Ultra the last few weeks and it's been fast and super solid.

I understand they're quite a bit more limited than things like Synology in terms of functions, but I've no idea what I need those extra functions for.
That’s what I’m worried about. I don’t need extra functions, just more speed.

I am currently running two of the standard MyClous devices in my network, both with a USB drive to back them up.

The problems I have with them:

1. Speed. Copying a 1GB file from one to the other takes about 10 minutes, and often fails halfway.

2 Access. The software doesn’t seem to let me do very
much at all, hence I am just dragging and dropping files.

3. Drives disappearing. One is bette than the other at this, but generally I’ll have to manually find the drives on my Mac each morning. The second unit isn’t visible to my PC at all!

If I could solve these issues, I’d probably just stick with the My Clouds.

xeny

5,537 posts

109 months

Sunday 3rd March 2019
quotequote all
kingston12 said:
1. Speed. Copying a 1GB file from one to the other takes about 10 minutes, and often fails halfway.
Are you copying MyCloud -> wifi connected pc/laptop -> MyCloud ?

If so, you need to work on the network, not necessarily the NAS. I've got a pair of DS 416 Synologies, and I'm very happy with them, but for serious file shuffling I definitely use a wired 1Gb/sec connection, not wireless.

bloomen

10,266 posts

190 months

Sunday 3rd March 2019
quotequote all
kingston12 said:
1. Speed. Copying a 1GB file from one to the other takes about 10 minutes, and often fails halfway.

2 Access. The software doesn’t seem to let me do very
much at all, hence I am just dragging and dropping files.

3. Drives disappearing. One is bette than the other at this, but generally I’ll have to manually find the drives on my Mac each morning. The second unit isn’t visible to my PC at all!

If I could solve these issues, I’d probably just stick with the My Clouds.
I'm doing my file transfers over wifi. 1gb is taking about 25-30 seconds for me in the same room. Your speeds sound more than a little off and I haven't had a transfer fail or drive disappear yet.

Is there anything else you can put on the network and fiddle with to see if it's that one machine?

bitchstewie

68,407 posts

241 months

Sunday 3rd March 2019
quotequote all
Test using wired.

Drive type and count combined with file type generally dictates speed assuming good network connectivity.

Trying to read/write lots of small files simultaneously to a single hard drive will never go well unless you have SSD as your source/destination.

Trying to read/write a single large continuous file is usually fine regardless as it's a single continuous write.

Basically there are a lot of variables and from what you've said I'd be doing a lot of testing and homework before rushing out to replace the NAS you have now.

kingston12

Original Poster:

5,864 posts

188 months

Sunday 3rd March 2019
quotequote all
Thanks all.

The NAS drives, PC and Mac are all directly wired to my router, and the NAS is showing green at the connection (gigabit)

I have tried using my MacBook wirelessly though, and transfer speed is about the same. I still get the drives randomly disappearing during copying.

xeny

5,537 posts

109 months

Sunday 3rd March 2019
quotequote all
Just to check:

you're mapping a share on the WD to a drive letter on the PC

both the PC and the WD are reporting a gigabit network connection directly to the router?

It's taking over a minute to copy a single 1GB file to the WD via that mapped drive?

What does the network tab of task manager look like during this copy (a screenshot would be great)?

bloomen

10,266 posts

190 months

Sunday 3rd March 2019
quotequote all
kingston12 said:
Thanks all.

The NAS drives, PC and Mac are all directly wired to my router, and the NAS is showing green at the connection (gigabit)

I have tried using my MacBook wirelessly though, and transfer speed is about the same. I still get the drives randomly disappearing during copying.
How old is your router?

I replaced a wireless g with an ac one. Transfer speed over wifi went up 30x.

kingston12

Original Poster:

5,864 posts

188 months

Sunday 3rd March 2019
quotequote all
xeny said:
Just to check:

you're mapping a share on the WD to a drive letter on the PC

both the PC and the WD are reporting a gigabit network connection directly to the router?

It's taking over a minute to copy a single 1GB file to the WD via that mapped drive?

What does the network tab of task manager look like during this copy (a screenshot would be great)?
I’m away at the moment (only started thinking about this again due to an offer I saw on NAS drives!)

I’ll check and try to post a screen shot when I get back.

P4ulB

579 posts

266 months

Sunday 3rd March 2019
quotequote all
kingston12 said:
I have been struggling on with WD MyCloud devices for a few years. They’re ok, but just so slow and keep disconnecting from my network.

I was thinking of going for something like a Synology DS918+, but I am still looking into the pros and cons.

Is anyone using a unit that they’d recommend?
I've got DS918+ (upgraded from a DS1010+).

One of the best techie purchases I've ever made.

bitchstewie

68,407 posts

241 months

Sunday 3rd March 2019
quotequote all
Agreed Synology are cracking devices smile

I'd just do some homework if I was the OP if the speed thing is the only reason for considering a change.

dxg

10,832 posts

291 months

Sunday 3rd March 2019
quotequote all
Ditto on the Synology. I have a ds718+ in theory for hardware decoding for Plex, but it's just a really nice prosumer product. I've done more with it and it's installable packages than I ever did with the hp microserver and windows server combination i had before. Probably because I'm not an it bod, just an average Joe...

Bikerjon

2,211 posts

192 months

Sunday 3rd March 2019
quotequote all
Synology are good devices, but the software is now stuffed full of options and the choice of apps that often have overlapping features is bewildering. It is the techies choice I think.

I prefer MyCloud for basic file sharing/storage, but I reckon it's worth giving the most basic units a swerve and head straight to the EX2 "expert" range which are better specced/faster.

Corso Marche

1,906 posts

232 months

Sunday 3rd March 2019
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We've a MyCloud device for home use and it's used 7 days a week. Has been for the last 3+ years. As mentioned above, I'll transfer 1Gb from a network device to the MyCloud in 30-60 secs, depending on file(s) types etc.

Your network is definitely the first thing to investigate.

anonymous-user

85 months

Monday 4th March 2019
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I have 2 x My Clouds along with some other drives

I have them as reserved internal IP/DHCP addresses and they all work fine

maccas99

1,849 posts

219 months

Monday 4th March 2019
quotequote all
dxg said:
Ditto on the Synology. I have a ds718+ in theory for hardware decoding for Plex, but it's just a really nice prosumer product. I've done more with it and it's installable packages than I ever did with the hp microserver and windows server combination i had before. Probably because I'm not an it bod, just an average Joe...
Another 718+ user here, great piece of kit, does everything I ask of it and performance is never questioned.