Sky Q and Sky Broadband?
Discussion
I'm thinking of upgrading to Sky Q and am also looking at new Broadband deals.
Are there any disadvantages of having broadband with a different provider if you have Sky Q?
The advantage I can see of having both with sky is that any streaming issues can't be blamed on someone else. I've had issues in the past where virgin insisted problems with their service was down to the devices connected, and not their crap router.
Are there any disadvantages of having broadband with a different provider if you have Sky Q?
The advantage I can see of having both with sky is that any streaming issues can't be blamed on someone else. I've had issues in the past where virgin insisted problems with their service was down to the devices connected, and not their crap router.
Bikerjon said:
The other advantage of keeping it all Sky is that you'll be able to use the Sky Q devices as mesh Wi-Fi points. That function goes if you use a non-sky internet provider.
I wouldn't let this bother you too much. i found their mesh solution to be more trouble than it's worth.Just gone to SkyQ and have the most basic Plusnet copper offering. No issues at all with streaming, sure downloads could be a bit quicker but not really a big deal. Biggest issue with SkyQ is it's crap wi-fi/mesh connectivity. It was constantly dropping the connection to my router (all other internet service workign fine). I created a separate network for the Sky environment which helped a bit but it still dropped the connection too often. I installed Poweline units and the issue is resolved.
We've been with Sky Broadband and TV for about 7 years now, and in terms of connection to the outside world they've been great. Speed has always been as expected, and the line has been down for around 90 minutes in all that time - in fact I have no idea what their tech support is like as I've never had to call it.
What does let them down though is the WiFi internally - even the Q-Hub struggles in our 3 storey house. So what we did, was turn off the WiFi on the Sky Hub and connected up a more powerful Access Point (Netgear Nighthawk in this case), and we get full WiFi throughout the house with Sky managing the connection to the outside world.
What does let them down though is the WiFi internally - even the Q-Hub struggles in our 3 storey house. So what we did, was turn off the WiFi on the Sky Hub and connected up a more powerful Access Point (Netgear Nighthawk in this case), and we get full WiFi throughout the house with Sky managing the connection to the outside world.
bodhi said:
We've been with Sky Broadband and TV for about 7 years now, and in terms of connection to the outside world they've been great. Speed has always been as expected, and the line has been down for around 90 minutes in all that time - in fact I have no idea what their tech support is like as I've never had to call it.
What does let them down though is the WiFi internally - even the Q-Hub struggles in our 3 storey house. So what we did, was turn off the WiFi on the Sky Hub and connected up a more powerful Access Point (Netgear Nighthawk in this case), and we get full WiFi throughout the house with Sky managing the connection to the outside world.
That was my problem with Virgin. They made me change to a "super hub 3" and it was dire. Their support was:What does let them down though is the WiFi internally - even the Q-Hub struggles in our 3 storey house. So what we did, was turn off the WiFi on the Sky Hub and connected up a more powerful Access Point (Netgear Nighthawk in this case), and we get full WiFi throughout the house with Sky managing the connection to the outside world.
1. Change channels
2. Reset the box
3. Blame me/my devices
4. Go back to 1.
They refused to replace the hub unless I signed up to another contact. I changed suppliers and all was well again.
I was hoping to minimise the number of suppliers in the chain rather than add me!
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