Mojave and AppStore Sign-in Issues

[anonymous-user]

I've just purchased a new MacBook Air to replace my old iMac.

I've logged into iTunes and iCloud OK but every time I try to log into the AppStore nothing happens. It accepts my password as normal but never signs me in.

I read some threads on Apple support about this being a Mojave issue but those were in September so wondered if anyone had a fix?

Thanks
Gary

[anonymous-user]

I've just emailed Apple support so will update here if I get an answer.

[anonymous-user]

anonymous said:

[redacted]

Thank you!

[anonymous-user]

anonymous said:

[redacted]

You bugger, I wish mine was.

Spent an hour online with Apple support last week until almost midnight and have a UK tech calling me tomorrow at 10:00.

It’s a reet bastid!

[anonymous-user]

Well my call with Apple tech support kind of went the way I expected - I am now doing a fresh Mojave install

In 35 minutes I’ll know if it fixed the problem!

[anonymous-user]

anonymous said:

[redacted]

Yep! They believe AppStore got corrupted. When I first got the machine I was about to log into AppStore when it asked me to update the OS, that may have been what caused the issue.

Luckily as I’ve only had it for a week there’s not too much that needed backing up.

[anonymous-user]

10 minutes to go!

[anonymous-user]

Whoopie Doo!

All back and working.

[anonymous-user]

anonymous said:

[redacted]

Indeed. Need a pint now.