iD Mobile issues

[cobra kid]

Anyone used iD Mobile?

We got our eldest an iPhone 6S (brand new) from them and ported her old number across from Giff Gaff. This occurred over Tuesday/Wednesday.

Since then she's been able to sms me (O2), but not my wife (Virgin Mobile). In both cases, her phone says "message not delivered".

Quite bizarre.

[deckster]

I had this with an old iPhone - I could text everybody apart from my wife (some might say this was a good thing).

Advice from the internet was to delete all old conversations and all contact records for the numbers that you can't text, then re-add the contacts. Amazingly enough this did actually work.

[cobra kid]

deckster said:

I had this with an old iPhone - I could text everybody apart from my wife (some might say this was a good thing).

Advice from the internet was to delete all old conversations and all contact records for the numbers that you can't text, then re-add the contacts. Amazingly enough this did actually work.

You know what......she entered all the contacts in manually from her old phone (we had shared contacts for some bizarre backing up reason). I'll make sure she has entered the right number!

[MikeGTi]

Check that when the contacts have been imported random spaces haven't been added in the numbers after the first 5 (or so) digits.

Had a similar issue.

[cobra kid]

Wrong bloody number!