One number - 3 mobiles
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Discussion

5MUG

Original Poster:

734 posts

295 months

Wednesday 27th March 2019
quotequote all
Hi all, I have been trying to do some research into whether it is possible to have one phone number that can be rung and then connect to one of 3 mobile numbers depending on who is 'on duty' that day. Does that make sense?

Need to be able to adjust which number the call goes to on a daily or weekly basis according to who is free to answer calls. I'm not having much success and my usual port of call is you lot on PH as there is usually an expert somewhere!

Can anyone help or post up a link for me please?
Thank you. smile

MrBen1

676 posts

149 months

Wednesday 27th March 2019
quotequote all
What you are looking for is called a virtual number. There are absolutely loads of suppliers though and I don't have any personal experience so can't recommend, the one I hear most often advertised is called ereceptionist but I'm sure somebody will turn up with a recommendation shortly.

Saleen836

12,530 posts

240 months

Wednesday 27th March 2019
quotequote all
On my iphone I have 'call forwarding' where I can enter a number to which calls can be received if they call me, not sure how many many numbers can be entered, guess you just enter the number you want calls diverted too each time.
Used to be call call diverting

22

2,883 posts

168 months

Wednesday 27th March 2019
quotequote all
Twilio does this for me. Mine is a rarely-rung landline and costs me $1 a month for the service and teeny fractions of cents for calls.

Hoofy

80,167 posts

313 months

Wednesday 27th March 2019
quotequote all
I used Voicehost at a previous business. Quite handy, ran via an app, if someone left a voicemail, you could download it and save it or forward it to someone via email.

It was also an 0203 number ie London and I chose one that was easy to remember.

Slushbox

1,484 posts

136 months

Wednesday 27th March 2019
quotequote all
Any of the VOIP operators will let you set up a 'local' number which can then be diverted to a duty mobile(s) at will by logging into a web page to set forwarding on. You'll pay the call divert charge.

I use Sipgate Basic for this. Forwarding can be instant, or delayed for 10,20,30 secs.

The VOIP number can be also used directly on an (internet-connected) mobile with an app like 3CX to make and receive calls, so the three mobile handsets can also be used to receive calls (or not) without setting up call divert on the VOIP number. The direct divert method is more reliable, and 3CX and others are not too easy to configure.

Voip providers are Sipgate Basic, Soho66, Vonage etc. About £5 a month for the number, plus call charges.

Virtual Landline Co (and presumably others) have 'mobile twinning' which rings all the mobile handsets on the divert simultaneously. Off-duty users can simply ignore or block the call on the mobile.

https://www.virtuallandline.co.uk/blog/item/mobile...

Sipgate Basic call forwarding example. The numbers are for the BBC switchboard.



Edited by Slushbox on Wednesday 27th March 16:58