Phone Unlocking

[paulrockliffe]

Quick question; just bought a Galaxy Note 9 on eBay, it's sim locked to EE. I want to put my Vodafone SIM in (smashed my S*+ to bits!).

What's the best way to get it unlocked? I've only unlocked at the end of contracts, so just asked for a NUC but I don't have a contract with EE in this case.

Can I put an EE PAYG SIM in, then ask for a NUC, or do I ahve to pay one of these unlocking companies for the code?

Thanks

[eybic]

EE should be able to unlock it providing it's out of it's original contract term. Are you sure it's locked? Carphone Warehouse (who are owned by EE I believe) don't lock their phones.

[paulrockliffe]

Thanks, I'm not sure of anything until the phone arrives, it was advertised as locked though. Are you sure EE will help unlock the phone if required, given it doesn't have a SIM in it and I don't have an account with them etc?

[eybic]

It seems that it won't be a problem: https://community.ee.co.uk/t5/Unlocking-your-devic...

[paulrockliffe]

Nice one, thanks. Just want all my ducks in a row when the new phone arrives as I need to be able to use it, not wait a few days to get an EE Sim and jump through hoops. Looks promising.

[eybic]

No problem, it may/ will likely still take a few days though so perhaps have an EE sim on standby.

[paulrockliffe]

eybic said:

No problem, it may/ will likely still take a few days though so perhaps have an EE sim on standby.

That's true, I've just found an old phone I can use for a few days now, so less of a rush.

[Dodsy]

eybic said:

Carphone Warehouse (who are owned by EE I believe) don't lock their phones.

Last i phone i bought from them was unlocked but as soon as i put a vodafone sim in it was locked to them . Very annoying as id only put the sim in to test it. I then had to go through some hassle the next day to get Voda to unlock it so i could use it on EE.

[paulrockliffe]

Quick update, I got the phone this morning, annoyingly I discovered it was posted from 10 miles away, so I could have gone and picked it up last week. I called EE, paid them their £8.99 and they gave me the code over the phone, so it's all up and running now.

New question; who will send me an update to Pie when it's available? EE because it's running their software? Vodafone as it's on their network? Samsung? Or no one?

It's only minor but I liked the Pie swipe-up to press the buttons thing they introduced!

[silentbrown]

paulrockliffe said:

New question; who will send me an update to Pie when it's available? EE because it's running their software? Vodafone as it's on their network? Samsung? Or no one?

Probably no-one - until you put an EE sim back in it! Try with a cheap/free EE PAYG SIM?