Windows 10 - forgotten password
Windows 10 - forgotten password
Author
Discussion

surveyor

Original Poster:

18,707 posts

215 months

Sunday 19th May 2019
quotequote all
My daughter has a home built pc and has forgotten her password. I am reasonably
Hopefully that I have an administrator account on the pc, as it asked for admin login when installing stuff.

However I can’t see any way to sign into anything other than her account. I think hers is a local account - but am not absolutely certain.

Any hints or tips would be appreciated!


The_Jackal

4,854 posts

228 months

Sunday 19th May 2019
quotequote all
Try clicking the power icon at the bottom.

surveyor

Original Poster:

18,707 posts

215 months

Sunday 19th May 2019
quotequote all
This is doing my head in. First article only works if you can log in... tried safe boot, but it’s not really getting my anywhere.

Even a full “reset” fails at 30%.


Matt-il77s

330 posts

121 months

Sunday 19th May 2019
quotequote all
Have you tried booting in safe mode? the admin account will sometimes then appear on the login screen, you will then be able to change her password from the admin account

sunbeam alpine

7,250 posts

219 months

Sunday 19th May 2019
quotequote all
Matt-il77s said:
Have you tried booting in safe mode? the admin account will sometimes then appear on the login screen, you will then be able to change her password from the admin account
This hasn't worked since (I think) Windows 98!

OP - try downloading Hiren's Boot CD - it should sort out your problem.

dundarach

6,228 posts

259 months

Sunday 19th May 2019
quotequote all
Never tried with Win10, however used to use this daily in support years ago...

https://www.hirensbootcd.org/

Download, boot from USB, reset pasword

surveyor

Original Poster:

18,707 posts

215 months

Tuesday 21st May 2019
quotequote all
Did the trick. Thanks PH came good as usual.