Sky go issues
Author
Discussion

chunder27

Original Poster:

2,309 posts

239 months

Saturday 25th May 2019
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I run Win 10 (for my sins) on a normal PC bout a year old.

A mate has SKY and I can run Sky go on my machine with his login, been doing it for years with no issues other than the pathetic Silverlight crap.

Main one being it simply doesn't work after a few weeks, start up, black screen then an error code that I can't find anywhere.

And even when it does work all of a sudden the movies do not work, it asks for a pin, it never did before, and even though I have it it does not recognise it.

It's a simple uninstall and reinstall, no issue, but I wonder if anyone else is suffering this. I clean my machine routinely, never keep old files, so am confused as to why it is suddenly doing this?

audi321

6,195 posts

244 months

Monday 27th May 2019
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What browser are you using? I had all sorts of problems with it using Chrome, then I moved to Safari (Mac I know) but didn't experience half as many issues as with Chrome.

So if it's Windows, I'd try IE if you're not already, or even Firefox or Edge or Opera to see if this sorts it out.

chunder27

Original Poster:

2,309 posts

239 months

Tuesday 28th May 2019
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Sory fella

I am using the app, you download it and it gives you a desktop icon on a Windows PC?

Then you just open it and it starts without using a browser

GazR33

64 posts

207 months

Tuesday 28th May 2019
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I use Sky Go on my Android Tablet - i've not had the issues that you have regarding Silverlight or anything, but, in recent weeks it has started to ask for a PIN to watch movies.

I tried the last 4 digits that are on the Sky Card thing, and that didn't work, so, I then tried 0000 and that did work.

If your friend has set a PIN up to childproof the receiver, it could be that - but, i'd try 0000 first.

rscott

17,523 posts

222 months

Tuesday 28th May 2019
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Yep, Sky added a PIN to movie channels due to pressure from Ofcom - their stupid new rules about live broadcasts requirng them..

gmaz

5,430 posts

241 months

Saturday 1st June 2019
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I fixed the same problem on mine using this method

https://www.supereasy.com/sky-go-not-working-fixed...