Bad mobile reception - Anything realistic to be done?
Bad mobile reception - Anything realistic to be done?
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Discussion

GT03ROB

Original Poster:

14,035 posts

252 months

Monday 10th June 2019
quotequote all
New house awful mobile signal.... like non-existent in house, just about possible as you walk down the garden.

Wife has 3 & bad. I've got O2 & Vodafone both the same. Is there anything realistically we can do? Or is it just enjoy the silence?

4Q

3,607 posts

175 months

Monday 10th June 2019
quotequote all
I'm with three and it latches on to wifi for calls and data when available.

GT03ROB

Original Poster:

14,035 posts

252 months

Monday 10th June 2019
quotequote all
4Q said:
I'm with three and it latches on to wifi for calls and data when available.
BT have screwed up our fibre connection so been without that since moved in 3 weeks back!!

anonymous-user

85 months

Monday 10th June 2019
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Some Service providers used to provide so called booster boxes or something similar.
About the only network you haven't got is EE (as in EE or Virgin or some others)
. If you are thinking of switching you could maybe get a EE or Virgin or other that uses EE network PAYG sim and try that or see if a friend on an EE based network gets a signal

thebraketester

15,837 posts

169 months

Monday 10th June 2019
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Wi-Fi calling feature on phones ?

GT03ROB

Original Poster:

14,035 posts

252 months

Monday 10th June 2019
quotequote all
Actually think we have EE covered too. That's the sim that comes with a BT minihub, which BT kindly sent as they'd screwed up the fibre link..... EE doesn't work either! nuts

maccas99

1,849 posts

219 months

Monday 10th June 2019
quotequote all
When you get your broadband/internet sorted out you can get a booster from Vodafone (SureSignal) or O2 (Boostbox) and the others will use WiFi calling if you have a phone that supports it but you won't get old fashioned txt messages via that method. The boosters give you full signal all around the house, been using them for years.

GT03ROB

Original Poster:

14,035 posts

252 months

Monday 10th June 2019
quotequote all
maccas99 said:
When you get your broadband/internet sorted out you can get a booster from Vodafone (SureSignal) or O2 (Boostbox) and the others will use WiFi calling if you have a phone that supports it but you won't get old fashioned txt messages via that method. The boosters give you full signal all around the house, been using them for years.
Iphones trust they support it?

maccas99

1,849 posts

219 months

Monday 10th June 2019
quotequote all
GT03ROB said:
Iphones trust they support it?
Yes - from a 5c onwards - https://support.apple.com/en-gb/HT203032

paulrockliffe

16,654 posts

258 months

Monday 10th June 2019
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GT03ROB said:
maccas99 said:
When you get your broadband/internet sorted out you can get a booster from Vodafone (SureSignal) or O2 (Boostbox) and the others will use WiFi calling if you have a phone that supports it but you won't get old fashioned txt messages via that method. The boosters give you full signal all around the house, been using them for years.
Iphones trust they support it?
Not sure if Apple have invented WiFi calling yet.

The booster boxes are a better solution in principle, they give WiFi calling to multiple devices, rather than just being another thing to setup and check on each device. Your guests will (subject to their network) also be able to use it without messing.

There's some weird stuff around how WiFi calling and 4G work with each other that may be problematic if you've got legacy settings on your account as they can conflict with the device settings and stop 4G calling working, which can then stop WiFi calling working. I've just had Vodafone delete a load of settings on my account to get my phone back able to make calls.

anonymous-user

85 months

Monday 10th June 2019
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I had this problem, and trust me with this advice. If you can get three bars or more up on your chimney, get a signal booster. I got one from mobilesignalbooster and I have gone from no signal on three, and one bar on O2, to full signal on both.

I used a three at home femto (box that uses your broadband to create a localised phone network ). Outgoing calls were fine but incoming were a bit 50/50 with callers often getting a continuous beyond when trying to call me. No good for running a business.

The trick with signal boosters is having at least a half decent signal where you are going to put the antenna, and then making sure you have the indoor one at least 10-15 m apart.

Maybe other carriers femto boxes are better than three's (and I tried two).
Three have also ceased their WiFi calling app, and SIM free phones don't normally support magic WiFi calling.

GT03ROB

Original Poster:

14,035 posts

252 months

Monday 10th June 2019
quotequote all
RogerDodger said:
Three have also ceased their WiFi calling app, and SIM free phones don't normally support magic WiFi calling.
Just tried my 2 Iphones & 1 shows the wi-fi calling option the other doesn't!



paulrockliffe

16,654 posts

258 months

Monday 10th June 2019
quotequote all
RogerDodger said:
I had this problem, and trust me with this advice. If you can get three bars or more up on your chimney, get a signal booster. I got one from mobilesignalbooster and I have gone from no signal on three, and one bar on O2, to full signal on both.
I thought these signal boosters were using internet back-haul rather than messing around with a weak existing signal? Seems mad to try to use a rubbish signal when there's an internet connection there that's perfectly capable of routing the call to the network. For the user, but also for the network who are getting money for nothing if they can keep traffic off the expensive bit of the network.

WyrleyD

2,353 posts

179 months

Monday 10th June 2019
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Is there such a thing as a "box" that will look at all the available sigals at a particular location and list the strenghts of each rather than having to get a series of sims to see which is best?

Edit to add that I did see one some time ago but it was £350 or thereabouts but was wondering if anyone knew of a more recent cheaper option.

Edited by WyrleyD on Monday 10th June 12:26

maccas99

1,849 posts

219 months

Monday 10th June 2019
quotequote all
GT03ROB said:
Just tried my 2 Iphones & 1 shows the wi-fi calling option the other doesn't!
As per my earlier link, all iPhones have the capability post the 5c. Sometimes you need to make a call to your carrier to get it enabled as an option.

maccas99

1,849 posts

219 months

Monday 10th June 2019
quotequote all
RogerDodger said:
I had this problem, and trust me with this advice. If you can get three bars or more up on your chimney, get a signal booster. I got one from mobilesignalbooster and I have gone from no signal on three, and one bar on O2, to full signal on both.

I used a three at home femto (box that uses your broadband to create a localised phone network ). Outgoing calls were fine but incoming were a bit 50/50 with callers often getting a continuous beyond when trying to call me. No good for running a business.

The trick with signal boosters is having at least a half decent signal where you are going to put the antenna, and then making sure you have the indoor one at least 10-15 m apart.

Maybe other carriers femto boxes are better than three's (and I tried two).
Three have also ceased their WiFi calling app, and SIM free phones don't normally support magic WiFi calling.
You used to need a license for these things and I didn't realise the situation had changed - https://www.ofcom.org.uk/about-ofcom/latest/featur...

It's a damn sight easier to just use a booster that uses your internet connection which is effectively creating a VOIP system.

anonymous-user

85 months

Tuesday 11th June 2019
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maccas99 said:
RogerDodger said:
I had this problem, and trust me with this advice. If you can get three bars or more up on your chimney, get a signal booster. I got one from mobilesignalbooster and I have gone from no signal on three, and one bar on O2, to full signal on both.

I used a three at home femto (box that uses your broadband to create a localised phone network ). Outgoing calls were fine but incoming were a bit 50/50 with callers often getting a continuous beyond when trying to call me. No good for running a business.

The trick with signal boosters is having at least a half decent signal where you are going to put the antenna, and then making sure you have the indoor one at least 10-15 m apart.

Maybe other carriers femto boxes are better than three's (and I tried two).
Three have also ceased their WiFi calling app, and SIM free phones don't normally support magic WiFi calling.
You used to need a license for these things and I didn't realise the situation had changed - https://www.ofcom.org.uk/about-ofcom/latest/featur...

It's a damn sight easier to just use a booster that uses your internet connection which is effectively creating a VOIP system.
Maybe easier, but I've found relying on a box that uses the internet wasn't reliable. I can't afford to miss sales enquiries. Easier isn't always best.

As for phone support for native WiFi calling , it isn't just a case of calling your carrier. Most can't/won't enable it unless they supplied the phone. Certainly Three won't.



snake_oil

2,039 posts

106 months

Tuesday 11th June 2019
quotequote all
maccas99 said:
Vowifi etc... but you won't get old fashioned txt messages via that method.
You will on EE however not sure about other networks. I would presume however that an IPSMGW would be delivered as part of any enhanced vendor SMS solution so I'd be interested to hear your first hand experience.

anonymous-user

85 months

Tuesday 11th June 2019
quotequote all
paulrockliffe said:
I thought these signal boosters were using internet back-haul rather than messing around with a weak existing signal? Seems mad to try to use a rubbish signal when there's an internet connection there that's perfectly capable of routing the call to the network. For the user, but also for the network who are getting money for nothing if they can keep traffic off the expensive bit of the network.
No, the boosters I'm referring to receive, and amplify , specific phone frequencies. I use a two frequency booster, 900 & 2100mhz. They don't "mess around" with phone signals. They simply amplify them, the same as a TV aerial booster.

900mhz for O2 /gift gaff 2g (voice) and 2100mhz for Three uk 3g (data and voice). I tried a 900/1800 booster which boost Three's 4g network, but it's data only , I found, and as said, my phone won't do voice over 4g as it is a phone I bought myself.

You can buy boosters that work with one, two,three, or all frequencies (networks). The price goes up as you do. Mine was £269 with two frequencies.

Believe me when I say I tried the easy options. I've struggled with the reliability of femto boxes for three years, then used three's WiFi calling app,but that got discontinued last month. In the end I bit the bullet and went with a proper signal booster and now have perfect signal that is not dependent on my internet, not a box supplied by my phone provider .

Buy a triple frequency booster and you'll cover all phone networks and never need to worry about signal again. You can also buy extra internal antennas if you want to distribute the signal in farther parts of your house. It is a proper, flexible solution.

Edited by anonymous-user on Tuesday 11th June 00:38

megaphone

11,717 posts

282 months

Tuesday 11th June 2019
quotequote all
maccas99 said:
GT03ROB said:
Just tried my 2 Iphones & 1 shows the wi-fi calling option the other doesn't!
As per my earlier link, all iPhones have the capability post the 5c. Sometimes you need to make a call to your carrier to get it enabled as an option.
Some carriers don't support it, often the 'resellers' like Plusnet and Virgin do not support it. EE does as I use it.