Roaming inconsistently working - any ideas?

[Jimmy Recard]

Hi all

I have an iPhone SE 64GB on O2 UK. Works totally fine on all bands in the UK.

When I’m abroad though, it only works on very specific networks. Like it’ll connect to O2 DE and work for calls and SMS, but not data. Data works fine when it connects to Telekom, however. It seems to be a similar story in other European countries.

Any ideas what I can do? It has always been like this, over several years trying to use it in Italy, the Netherlands, France and Germany. I haven’t tried my SIM in another phone yet, but will this weekend. We have a WhatsApp group for the group I’m travelling in so it would be handy to be able to receive their updates and contact them

[alorotom]

Do you have automatic network selection or manual? It sounds like the latter when it should be the former.

[Jimmy Recard]

alorotom said:

Do you have automatic network selection or manual? It sounds like the latter when it should be the former.

Automatic. I switch it to manual when it latches onto one that gives no data

[Jimmy Recard]

In case anyone wondered, this got solved at the weekend.


I got talking to a guy who had had exactly the same problem. He spent ages on the phone to O2, like I had and eventually someone there got him to change part of his APN from 'idata' to 'mobile'

This also cured the problem for me

[Simond S]

Jimmy Recard said:

In case anyone wondered, this got solved at the weekend.


I got talking to a guy who had had exactly the same problem. He spent ages on the phone to O2, like I had and eventually someone there got him to change part of his APN from 'idata' to 'mobile'

This also cured the problem for me

Good advice.