Text 65075 to get your PAC code

[hyphen]

This is brilliant , new rule change means you no longer need to talk to retention for an hour whilst they beg you to stay.

Text 65075 if you want to get a PAC and keep your number, or 75075 if you don't want to keep your number!

[ArsE92]

Fantastic isn't it? It'll be interesting to see what the impact on the industry will be. Better deals on longer-term contracts maybe...

[paulrockliffe]

Used it today, it didn't work because I have two numbers. I'd prefer it if they just worked on the basis that I'm texting from the number I want to cancel. They could text me back if they really want to check.

Anyway did it online no bother and it's so much better than having to hit the 5 working day window where they'll accept a cancellation without the 30 day notice period rolling you into an extra month on the contract.

They still need forcing to allow you to port a number within the same network as that's still a blocker to letting consumers get the best deals.