Outlook for Mac no search results after swap to new Mac.
Outlook for Mac no search results after swap to new Mac.
Author
Discussion

andygo

Original Poster:

7,416 posts

286 months

Monday 15th July 2019
quotequote all
I have just swapped my iMac to a 27in version and used migration assistant to transfer all my stuff.

It all was pretty straightforward and everything seems to work perfectly except for the search function in Outlook for Mac 2016. Although I can see all my emails, if i type a query into the search box, all my emails disappear from view and 'No results' appears. As soon a s i delete the search term, emails reappear, so no loss, but having no search function is going to be a pain.

Tried following the complete uninstall instructions from Microsoft, their search repair tool doesn't install etc.

When I uninstall and reinstall, everything is reinstalled ok, even down to my emails which I thought I had backed up an removed.

Any ideas folks?

Bikerjon

2,211 posts

192 months

Monday 15th July 2019
quotequote all
When you do a search there's an option to select "All items". Does that make any difference?

andygo

Original Poster:

7,416 posts

286 months

Tuesday 16th July 2019
quotequote all
Yes, it does! Works fine with that selected. Why does that change things though I wonder?

Thanks, saved me hours of faffing. Well done!

Mgd_uk

412 posts

135 months

Tuesday 16th July 2019
quotequote all
Another thing to try is disable spotlight search and re-enable it again, it will force spotlight to reindex and should fix the problem, it has happened to me before.

andygo

Original Poster:

7,416 posts

286 months

Tuesday 16th July 2019
quotequote all
Mgd_uk said:
Another thing to try is disable spotlight search and re-enable it again, it will force spotlight to reindex and should fix the problem, it has happened to me before.
Tried that, no change I'm afraid. But thanks anyway.