Dell Reburb Serials

[paul.deitch]

Last week I bought a rebutb laptop from Dell Refurb, not a third party.
From startup it said the Windows serial was in use on another computer. Dell support says its not fixable remotely and I should send it back for a refund.
Given that I have been using it for a week and I threw away the packaging I have a question.
Can I buy a standard Windows licence and use it or will a Dell macine only accept a Dell licence serial?

[randlemarcus]

paul.deitch said:

Last week I bought a rebutb laptop from Dell Refurb, not a third party.
From startup it said the Windows serial was in use on another computer. Dell support says its not fixable remotely and I should send it back for a refund.
Given that I have been using it for a week and I threw away the packaging I have a question.
Can I buy a standard Windows licence and use it or will a Dell macine only accept a Dell licence serial?

Windows will be happy with any serial, but you have a Dell serial burnt into the machine, so this will reoccur every time you rebuild it. Return it. This isn't you deciding you dont like it, its you returning it because there's something massively wrong with it, so no box should not be an issue. As an avid box keeper, though, argh.

[paul.deitch]

Thanks for the info. Normally I am an avid box keeper too but I had it sent to our holiday address and our host's dog ate the box.

[Laplace]

May also be worth mentioning they have 26% off all XPS laptops in the outlet at the moment, ends at midnight tonight though.

[Beetnik]

paul.deitch said:

Dell Reburb Serials

paul.deitch said:

Last week I bought a rebutb laptop

Send it back - there's a problem with the keyboard too!