Turning off 1 email (gmail) account in Outlook 365 - help!
Discussion
Hi all,
I would welcome some help from the clever people on here who know Microsoft Office inside out.
I have 4 email accounts running on Outlook 365, 3 of them are Gmail accounts. I have just cancelled one of these with Google (costing me £4/month and not being used, so don't wish to waste £50/year). Outlook is still trying to sync all the accounts still, so is having a regular hissy fit that it cannot connect and sync the one that is missing. I therefore need to deactivate it in Outlook, but do not wish to lose all of the emails that are still on my PC (i.e. do not wish to delete the email account, only stop it from syncing).
Outlook has changed. There used to be a plethora of sensible tools in it, that were straightforward to find. Ever since I went on the subscription 365, it has become certainly more difficult to do things and go tinkering under the bonnet.
Please can someone help and tell me how to get the one, infernal, Gmail account to stop syncing and bringing my Outlook to a standstill?
with thanks.
I would welcome some help from the clever people on here who know Microsoft Office inside out.
I have 4 email accounts running on Outlook 365, 3 of them are Gmail accounts. I have just cancelled one of these with Google (costing me £4/month and not being used, so don't wish to waste £50/year). Outlook is still trying to sync all the accounts still, so is having a regular hissy fit that it cannot connect and sync the one that is missing. I therefore need to deactivate it in Outlook, but do not wish to lose all of the emails that are still on my PC (i.e. do not wish to delete the email account, only stop it from syncing).
Outlook has changed. There used to be a plethora of sensible tools in it, that were straightforward to find. Ever since I went on the subscription 365, it has become certainly more difficult to do things and go tinkering under the bonnet.
Please can someone help and tell me how to get the one, infernal, Gmail account to stop syncing and bringing my Outlook to a standstill?
with thanks.
Maybe look at editing the All Acounts Send/Receive group so that it doesn't include the old account.
Go to:
Send/Receive menu > Send receive Groups > Define Send/Receive Groups
If your setup is like mine there's just one group called All Accounts. Highlight this & select Edit
On the LHS are the accounts - select the one you want to remove & deselect the tickbox "Include this account".
Save & Bob's your mother's brother.
Go to:
Send/Receive menu > Send receive Groups > Define Send/Receive Groups
If your setup is like mine there's just one group called All Accounts. Highlight this & select Edit
On the LHS are the accounts - select the one you want to remove & deselect the tickbox "Include this account".
Save & Bob's your mother's brother.
Edited by Mr Pointy on Monday 29th July 17:38
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