PC keyboard help needed

[CanAm]

A mate is having troubles with his desktop. His Bluetooth mouse works fine but the keyboard doesn’t. If he types a word, only two or three letters show up and then the cursor disappears so he has to continually enter it with the mouse to complete the word . He's tried three keyboards both wired and wireless but it makes no difference.

Any help would be much appreciated.

[CanAm]

Bump

[Sonie]

More info needed, MAC or Windows?
What version of OS is installed.

Has he tried updating the driver or selecting a different language and see it it occurs then?

[CanAm]

Sonie said:

More info needed, MAC or Windows?
What version of OS is installed.

Has he tried updating the driver or selecting a different language and see it it occurs then?

Thanks Sonie; it's Windows and 10 I think. He has tried updating the driver, but I'll suggest the language change and get back to you.

Cheers

[CanAm]

Hi Sonie,
Confirmed Windows 10. Driver and language already done, but no improvement.

[tangerine_sedge]

CanAm said:

Hi Sonie,
Confirmed Windows 10. Driver and language already done, but no improvement.

Unplug all other peripherals, use a wired mouse/keyboard and try to boot into windows safe mode. Is it still a problem?

I can only assume its some kind of conflict, but I'm sure a Windows expert will be along shortly to correctorise me...

[Jinx]

Check the USB port being use. Some keyboards actually need USB 2.0 as using a 3.0 port will cause random problems.

[CanAm]

Latest update:-
"Mouse and keyboard are MS wireless. However with software and keyboard and mouse removed and replaced by wired Mouse and keyboard.........

It’s still fking doing it!"

Thanks for the help guys.