Email data breach

[Riley Blue]

I've just received an email from a business, I'm one of their clients. The problem is, I can see the email addresses of around 500 of their other clients and they can see mine.

I'm rather unhappy at this and have advised the sender (so has another person on the list but he 'replied to all'...).

Is there anything the sender can do to correct this?

[akirk]

well it can't be corrected once sent - emails can't be recalled or edited once outside the sender's environment...
so those other recipients will all have that info...

[HantsRat]

No there is nothing that can correct this. Once it's sent, it's out there.

[Riley Blue]

I know, it just irritates me that people can be so careless. It's from a financial adviser and I recognise some of the names as local businessmen and politicians. I've just received an email to 'undisclosed recipients' requesting the original be deleted.

[s2kjock]

I once had something similar relating to a firearms licencing issue - about 100 other recipients named on the email I received. It was reassuring to know that Police Scotland had delegated such an important task to someone so clueless!

[anonymous-user]

You can formally complain to the company and also to the ICO for this personal data breach.

[Burwood]

Riley Blue said:

I've just received an email from a business, I'm one of their clients. The problem is, I can see the email addresses of around 500 of their other clients and they can see mine.

I'm rather unhappy at this and have advised the sender (so has another person on the list but he 'replied to all'...).

Is there anything the sender can do to correct this?

I would make a fuss over that. Happened to me too and then I received a st load of spam

[anonymous-user]

JonnyJustice said:

You can formally complain to the company and also to the ICO for this personal data breach.

A kick in the corporate nuts usually improves matters quite quickly.