Outlook profile problems
Discussion
I have a Win10 PC running Office 365. In Outlook, I have multiple email addresses - two or three personal addresses and one for each of the four other companies I work part time for.
I also have another email address for the company I work full-time for. Until yesterday, this was an Exchange Server address, but last night, they changed it to Office 365
Ten email accounts in total
Today, as my work emails weren't working, the IT support bod logged onto my PC remotely and set up a new Outlook profile and added the latest incarnation of the company email address
He was about to log off when I asked where all of my other email accounts were - I could tell by the pause that there was an "oh sh!t" moment going on at the other end. He then came back and opened my original profile and (thankfully) my other email accounts were there. However, he then deleted the works email address from the old profile, which crashed Outlook. When he re-launched it, Outlook gave the following message when trying to open the original profile:-
From what I've found with a bit of Googling, the problem is something to do with my iCloud profile. So - I uninstalled iCloud, and tried Outlook again - still the same message
Does anyone have any idea how I might be able to recover the knackered profile? I really don't want to have to install nine email accounts onto the new profile and sit around for several days while they synchronise 10+ years of emails with their various servers
I also have another email address for the company I work full-time for. Until yesterday, this was an Exchange Server address, but last night, they changed it to Office 365
Ten email accounts in total
Today, as my work emails weren't working, the IT support bod logged onto my PC remotely and set up a new Outlook profile and added the latest incarnation of the company email address
He was about to log off when I asked where all of my other email accounts were - I could tell by the pause that there was an "oh sh!t" moment going on at the other end. He then came back and opened my original profile and (thankfully) my other email accounts were there. However, he then deleted the works email address from the old profile, which crashed Outlook. When he re-launched it, Outlook gave the following message when trying to open the original profile:-
From what I've found with a bit of Googling, the problem is something to do with my iCloud profile. So - I uninstalled iCloud, and tried Outlook again - still the same message
Does anyone have any idea how I might be able to recover the knackered profile? I really don't want to have to install nine email accounts onto the new profile and sit around for several days while they synchronise 10+ years of emails with their various servers
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