BT blocking email address due to migration from Yahoo
Discussion
Last week, one of my email addresses was blocked on my BT account. It was a very little used account that my wife had, so we left it.
Today the other three accounts, including 2 busy ones, have been blocked due to suspicious activity.
Called BT, spoke to an on the ball chap who after talking me thru the recovery process that didn't work, despite a banner popping up on the screen informing me all was good, that he had had lots of similar cases. Apparently due to BT migrating accounts from Yahoo mail back to a BT platform. Fixed within 3 days usually!
Not happy, any one else had this?
Haha, just ticked the 'receive notification of replies button' - bit pointless!
Today the other three accounts, including 2 busy ones, have been blocked due to suspicious activity.
Called BT, spoke to an on the ball chap who after talking me thru the recovery process that didn't work, despite a banner popping up on the screen informing me all was good, that he had had lots of similar cases. Apparently due to BT migrating accounts from Yahoo mail back to a BT platform. Fixed within 3 days usually!
Not happy, any one else had this?
Haha, just ticked the 'receive notification of replies button' - bit pointless!
andygo said:
Weirdly, i can now send and recieve emails from one BT account on my mac, I cant get anything on my iphone, despite changing passwords to the new ones.
I cant look at anything on the BT site as my account has been blocked.
Try the old passwords.I cant look at anything on the BT site as my account has been blocked.
BT accounts have been noted to be a nightmare for years with password issues. My father-in-law still uses his BT account and often gets in a mess with it.
I've seen a process suggested where you stop the service on every device, then change the password, then restart it again.
I tried to log into his email account on the BT site a couple of weeks ago and I'm absolutely certain I'm using the right password (as I set it up, and put it on three devices he uses) but it just keeps locking.
Edited by Sheepshanks on Wednesday 4th March 16:37
I have had these emails for donkeys years, (andygo) and not too long ago had to migrate to BT as Tesco.net closed down. Fortunately I had the BT ones with the same andygo prefix to migrate to.
To swap 4 accounts to something like andyIhave got really boredwithbt@gmail is a lot of hassle tbh.
I'm sure Bt will sort it- eventually - but its frustrating.
Has nobody else had this account compromised nonsense?
To swap 4 accounts to something like andyIhave got really boredwithbt@gmail is a lot of hassle tbh.
I'm sure Bt will sort it- eventually - but its frustrating.
Has nobody else had this account compromised nonsense?
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