Mine is not recognising my password - which I haven't changed. I did access my e-mails from another computer yesterday but I've done that before with no issues arising.
Mine is not recognising my password - which I haven't changed. I did access my e-mails from another computer yesterday but I've done that before with no issues arising.
Same thing happened to me. I'd log onto the VM site and change the password asap if I were you.
Done all that and nothing has changed - I'm still blocked.
I spoke to Virgin on Saturday and they stated that there was no sign that I had been hacked. They think the problem is at their end. I'm out of the office at the moment but will chase them up again tomorrow.
