SKy Q and WiFi.
Author
Discussion

SimonTheSailor

Original Poster:

13,023 posts

259 months

Tuesday 21st April 2020
quotequote all
Just had it all revamped at mother's place.

SkyQ in main room, another box in the kitchen and a new WiFi box which is currently in the main room also.

My mother has a computer which is upstairs so I wondered why the WiFi box was downstairs ? Probably just because there was a telephone socket.
My mothers PC seems to struggle with getting a WiFi connection so was going to move the WiFi box upstairs to see if I would get a better reception.

When the Sky engineer was here I asked about the WiFi box and he confirmed it was only WiFi nothing to do with the TV.

Now I was just about to remove it when I've found that the WiFi box is plugged into the back of the SkyQ box ?

So why is this ? Anybody know ?

2 sMoKiN bArReLs

32,039 posts

266 months

Tuesday 21st April 2020
quotequote all
Sky Q uses t'internet for all kinds of stuff. (on demand etc, even the remote uses it for voice control)

2 sMoKiN bArReLs

32,039 posts

266 months

Tuesday 21st April 2020
quotequote all
The other box in the kitchen is also run via wifi.

SimonTheSailor

Original Poster:

13,023 posts

259 months

Tuesday 21st April 2020
quotequote all
Oh ok cheers. So I can't remove it from its position then ?

2 sMoKiN bArReLs

32,039 posts

266 months

Tuesday 21st April 2020
quotequote all
Depends how long the cable is I guess hehe

SimonTheSailor

Original Poster:

13,023 posts

259 months

Tuesday 21st April 2020
quotequote all
2 sMoKiN bArReLs said:
Depends how long the cable is I guess hehe
hehe

2 sMoKiN bArReLs

32,039 posts

266 months

Tuesday 21st April 2020
quotequote all
When the box in the kitchen stops communicating it's a three stage process

1) Turn router on and off

if that doesn't work

2) Switch the mini box on and off

if that doesn't work

3) Switch the main box on and off

I seem to do one of the above about once a month hehe

Pothole

34,367 posts

313 months

Tuesday 21st April 2020
quotequote all
Sounds like a job for mesh

SimonTheSailor

Original Poster:

13,023 posts

259 months

Tuesday 21st April 2020
quotequote all
It could just be that my mother's PC is crap (do WiFi PC cards break down over time?).

I can get reasonable WiFi (enough to stream Amazon stuff on my laptop), when my mother can't even get a webpage up ?.

SimonTheSailor

Original Poster:

13,023 posts

259 months

Tuesday 21st April 2020
quotequote all
Thinking about it I did move the WiFi box to the front door (as there is another phone socket there). The WiFi reception didn't improve upstairs but the TV boxes still worked ?

Pothole

34,367 posts

313 months

Tuesday 21st April 2020
quotequote all
new wifi usb dongle? I got a new one recently from amazon 300Mbps for about £7. Plug and play

SimonTheSailor

Original Poster:

13,023 posts

259 months

Tuesday 21st April 2020
quotequote all
Pothole said:
new wifi usb dongle? I got a new one recently from amazon 300Mbps for about £7. Plug and play
What's that/how does it work ?!

Pothole

34,367 posts

313 months

Tuesday 21st April 2020
quotequote all
SimonTheSailor said:
Pothole said:
new wifi usb dongle? I got a new one recently from amazon 300Mbps for about £7. Plug and play
What's that/how does it work ?!
Looks like this:




Shove it in a USB port and it replaces the wifi card with aerial arrangement it sounds like your Mum's machine has

SimonTheSailor

Original Poster:

13,023 posts

259 months

Tuesday 21st April 2020
quotequote all
Ah ok cheers !
Might give that a go - might stop me getting an ear bashing about it everytime I talk to her.

Pothole

34,367 posts

313 months

Tuesday 21st April 2020
quotequote all
SimonTheSailor said:
Ah ok cheers !
Might give that a go - might stop me getting an ear bashing about it everytime I talk to her.
LOL. Only if it works! Cheap enough as a trial though.

stargazer30

1,721 posts

197 months

Tuesday 21st April 2020
quotequote all
The sky broadband hub, main TV boxes and mini boxes all form a mesh wifi network. Its generally pretty good but if you have a wifi device (like a PC) in a dead spot that when things get tricky.

Your best bet if its just one PC is get a set of powerline adaptors, one for the router and one for the PC. That will give the PC a wired connection to the router, bomb proof reliability generally. That's what I do with my office PC as the office is a converted garage with solid insulated walls that just love blocking out wifi.

You can get 3rd party wifi repeaters, some that even use powerline but they just don't play well with sky's mesh network. If you really really need a wifi repeater get a white sky extender box. Sky might even give you one free if you can prove that area of the house is a dead spot.

Dolf Stoppard

1,393 posts

153 months

Tuesday 21st April 2020
quotequote all
The router will have been plugged into the Sky box because they're next to one another, and a wired connection is always going to be preferable. You can put the router where you want as long as there's a phone socket, and as already mentioned, the devices create their own Mesh network.

The latest Sky kit seems pretty good and there have been various changes to the main boxes - including an external power supply to stop overheating. Since we had ours replaced I don't think I've had to restart it once.

Wi-fi range isn't a problem in most houses so perhaps the PC is due an upgrade.

xjay1337

15,966 posts

149 months

Tuesday 21st April 2020
quotequote all
SimonTheSailor said:
It could just be that my mother's PC is crap (do WiFi PC cards break down over time?).

I can get reasonable WiFi (enough to stream Amazon stuff on my laptop), when my mother can't even get a webpage up ?.
They don't wear down.... no moving parts...

But it probably is a very poor WiFi antenna on her PC so a PCI wifi card would be a good starting point.

You can also change the Sky router out to a higher spec one that will provide a better Signal. But thats a little bit more in depth as it's not a rip and replace.