Ionos or other?

[Louis Balfour]

Over the past 20 years we have been with several smaller web hosts. They all start well but end up unusable.

We are currently with TSO Host, who used to be okay, but they are now losing our emails. I think it's something to do with Microsoft restricting their traffic.

Our broadband is with BT and we COULD use them, but last time I checked it was expensive.

I am told IONOS is okay; but are we going to end up in the same position that we have with other smaller firms?

Our BT contract is up imminently.

Any thoughts chaps please?

[Alucidnation]

Post in the correct forum?

[sgrimshaw]

Been with 1and1 (now Ionos) since 2007, no complaints but our needs are minimal. Just really used to host email.

[illmonkey]

I host some domains on IONOS, they are fine, if a little expensive.

But, I make all mail go via G suite. Or you could use O365. Both excellent mail hosts.

Edit: Looks like IONOS will work with O365, maybe easiest to get it all through them.

[Louis Balfour]

illmonkey said:

I host some domains on IONOS, they are fine, if a little expensive.

But, I make all mail go via G suite. Or you could use O365. Both excellent mail hosts.

Edit: Looks like IONOS will work with O365, maybe easiest to get it all through them.

So how does that work then?

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

What do you mean that IONOS will work with 365?

[illmonkey]

Louis Balfour said:

illmonkey said:

I host some domains on IONOS, they are fine, if a little expensive.

But, I make all mail go via G suite. Or you could use O365. Both excellent mail hosts.

Edit: Looks like IONOS will work with O365, maybe easiest to get it all through them.

So how does that work then?

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

What do you mean that IONOS will work with 365?

Looks like it'd be IONOS for the domains then the mail records pointing to O365 for all mail management. I imagine they'll manage the MX records and config too, as you're going through them.

https://www.ionos.co.uk/office-solutions/microsoft...

IONOS do host email addresses themselves, but I'd be inclined to use O365 over them.

[Louis Balfour]

illmonkey said:

Louis Balfour said:

illmonkey said:

I host some domains on IONOS, they are fine, if a little expensive.

But, I make all mail go via G suite. Or you could use O365. Both excellent mail hosts.

Edit: Looks like IONOS will work with O365, maybe easiest to get it all through them.

So how does that work then?

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

What do you mean that IONOS will work with 365?

Looks like it'd be IONOS for the domains then the mail records pointing to O365 for all mail management. I imagine they'll manage the MX records and config too, as you're going through them.

https://www.ionos.co.uk/office-solutions/microsoft...

IONOS do host email addresses themselves, but I'd be inclined to use O365 over them.

Ah OK thank you.

So, with 365 being MS, does that mean that we wouldn't run into email problems akin to those that we have had with TSO? They wouldn't throttle their own traffic I imagine.

[illmonkey]

Louis Balfour said:

illmonkey said:

Louis Balfour said:

illmonkey said:

I host some domains on IONOS, they are fine, if a little expensive.

But, I make all mail go via G suite. Or you could use O365. Both excellent mail hosts.

Edit: Looks like IONOS will work with O365, maybe easiest to get it all through them.

So how does that work then?

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

What do you mean that IONOS will work with 365?

Looks like it'd be IONOS for the domains then the mail records pointing to O365 for all mail management. I imagine they'll manage the MX records and config too, as you're going through them.

https://www.ionos.co.uk/office-solutions/microsoft...

IONOS do host email addresses themselves, but I'd be inclined to use O365 over them.

Ah OK thank you.

So, with 365 being MS, does that mean that we wouldn't run into email problems akin to those that we have had with TSO? They wouldn't throttle their own traffic I imagine.

Sounds like you're on a shared host with TSO, so a shared IP. People spamming out from the same IP means other mail hosts will just block the IP, therefore you get blocked too.

O365 will manage it a lot better. Sure mail will come from the same IP as other mail, but who's going to block O365?

[Louis Balfour]

illmonkey said:

Louis Balfour said:

illmonkey said:

Louis Balfour said:

illmonkey said:

I host some domains on IONOS, they are fine, if a little expensive.

But, I make all mail go via G suite. Or you could use O365. Both excellent mail hosts.

Edit: Looks like IONOS will work with O365, maybe easiest to get it all through them.

So how does that work then?

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

What do you mean that IONOS will work with 365?

Looks like it'd be IONOS for the domains then the mail records pointing to O365 for all mail management. I imagine they'll manage the MX records and config too, as you're going through them.

https://www.ionos.co.uk/office-solutions/microsoft...

IONOS do host email addresses themselves, but I'd be inclined to use O365 over them.

Ah OK thank you.

So, with 365 being MS, does that mean that we wouldn't run into email problems akin to those that we have had with TSO? They wouldn't throttle their own traffic I imagine.

Sounds like you're on a shared host with TSO, so a shared IP. People spamming out from the same IP means other mail hosts will just block the IP, therefore you get blocked too.

O365 will manage it a lot better. Sure mail will come from the same IP as other mail, but who's going to block O365?

Many thanks.

[acd80]

I've been with Ionos (1and1 back then) since 2006 and have a personal domain and personal email with them with minimal issues. I run my business through them (Domain, hosting, email and store) and have done so since 2017 with no issues. I can recommend them.

[Louis Balfour]

acd80 said:

I've been with Ionos (1and1 back then) since 2006 and have a personal domain and personal email with them with minimal issues. I run my business through them (Domain, hosting, email and store) and have done so since 2017 with no issues. I can recommend them.

I am thinking that I do a controlled move over. Open an account with them and migrate our domains as and when they are up for renewal.

[HantsRat]

Hi

I run a hosting business and host a few sites for Pistonheads members. PH members also get 50% off for life. Just use code 'piston' smile https://blinkweb.co.uk/web-hosting.

Email delivery issues are common on shared servers however we use a product called Mailchannels which drastically improves delivery rates.

Let me know if I can help. More than happy for you to trial for free for a month to see test performance?

[dazmanultra]

Louis Balfour said:

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

Forwarders are not a great idea for reliable email delivery, especially these days with SPF, DKIM and other email authentication mechanisms. Whoever you move to, using 'direct' email addresses with Gsuite or O365 will massive improve your email deliverability and reliability. They're also really slick software wise, so you can benefit from shared calendars and so on which can be really helpful.

[akirk]

dazmanultra said:

Louis Balfour said:

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

Forwarders are not a great idea for reliable email delivery, especially these days with SPF, DKIM and other email authentication mechanisms. Whoever you move to, using 'direct' email addresses with Gsuite or O365 will massive improve your email deliverability and reliability. They're also really slick software wise, so you can benefit from shared calendars and so on which can be really helpful.

Agreed - also, consider whether you should be using a BT email address for your business if you have your own domains... it looks less professional and when it comes to various uses of email e.g. sending from a website etc. it is considered better to have it all joined up and using the same domain, so for me that would be a part of what I would do...

[Louis Balfour]

akirk said:

dazmanultra said:

Louis Balfour said:

At the moment, we have our domains with TSO. There is a forwarder to our BT email address for some. Others use the TSO mail servers.

Forwarders are not a great idea for reliable email delivery, especially these days with SPF, DKIM and other email authentication mechanisms. Whoever you move to, using 'direct' email addresses with Gsuite or O365 will massive improve your email deliverability and reliability. They're also really slick software wise, so you can benefit from shared calendars and so on which can be really helpful.

Agreed - also, consider whether you should be using a BT email address for your business if you have your own domains... it looks less professional and when it comes to various uses of email e.g. sending from a website etc. it is considered better to have it all joined up and using the same domain, so for me that would be a part of what I would do...

I don’t disagree with the above.

But the reason we do it is because we KNOW that an email replied to via BT will arrive!

Also it is not uncommon for even quite big players in our business to use free email accounts!

All of which said, we have to re sign with BT next month and we will try to set up IONIS at the same time with our own domain, or one of them anyway.

[MetalMatters]

HantsRat said:

Hi

I run a hosting business and host a few sites for Pistonheads members. PH members also get 50% off for life. Just use code 'piston' smile https://blinkweb.co.uk/web-hosting.

Email delivery issues are common on shared servers however we use a product called Mailchannels which drastically improves delivery rates.

Let me know if I can help. More than happy for you to trial for free for a month to see test performance?

I’m just about to transfer from Ionis to you, thanks for the link

[HantsRat]

MetalMatters said:

I’m just about to transfer from Ionis to you, thanks for the link

No problem. I've literally just emailed you re the IPS tags

Thanks

[MetalMatters]

HantsRat said:

No problem. I've literally just emailed you re the IPS tags

Thanks

Awesome service, I’m hopeless at web stuff and Ionis are not very helpful letting you leave.

[LocoBlade]

HantsRat said:

Hi

I run a hosting business and host a few sites for Pistonheads members. PH members also get 50% off for life. Just use code 'piston' smile https://blinkweb.co.uk/web-hosting.

Email delivery issues are common on shared servers however we use a product called Mailchannels which drastically improves delivery rates.

Let me know if I can help. More than happy for you to trial for free for a month to see test performance?

Are you able to do CPanel migrations from the likes of TSOHosts? I'm with them at the moment and have several family members with mailboxes using my domains plus a static website for my brother's business, so would rather not have to set them all up from scratch? The reason I want to move is I think I'm suffering from the same issue as the OP as I've got a similar setup. I've been arguing the toss with Tech Support for the past 2 weeks showing them where the system is failing, but they refuse to fix it. They changed their outgoing SMTP spam filters about 2 months ago and since then certain legitimate messages that arrive via a catch-all address which are then forwarded just get bounced on the way out of TSO, meaning I can see them if I log into TSOHost webmail but they don't arrive at their ultimate destination (a GMail account). If I set up a forwarder rule that sends the same e-mail to the same catch-all addres which forwards to the same GMail account it works, but not when left to the catch-all. I know this isn't an optimal setup but it's worked for years without issue until their recent change, and their point blank refusal to accept this is something of their making tells me it's time to jump ship.

Edited by LocoBlade on Friday 4th September 20:56

[HantsRat]

LocoBlade said:

Are you able to do CPanel migrations from the likes of TSOHosts? I'm with them at the moment and have several family members with mailboxes using my domains plus a static website for my brother's business, so would rather not have to set them all up from scratch? The reason I want to move is I think I'm suffering from the same issue as the OP as I've got a similar setup. I've been arguing the toss with Tech Support for the past 2 weeks showing them where the system is failing, but they refuse to fix it. They changed their outgoing SMTP spam filters about 2 months ago and since then certain legitimate messages that arrive via a catch-all address which are then forwarded just get bounced on the way out of TSO, meaning I can see them if I log into TSOHost webmail but they don't arrive at their ultimate destination (a GMail account). If I set up a forwarder rule that sends the same e-mail to the same catch-all addres which forwards to the same GMail account it works, but not when left to the catch-all. I know this isn't an optimal setup but it's worked for years without issue until their recent change, and their point blank refusal to accept this is something of their making tells me it's time to jump ship.

Edited by LocoBlade on Friday 4th September 20:56

Yes of course. I've migrated many from TSO. Drop me an email and we can sort this out for you. hello @ blinkweb.co.uk